Job Description
The Quality Advisor works closely with the Asia HSEQ team and reports to the Associate Quality Excellence (India). This person will be key in implementation of surveillance and monitoring programmes across our projects to ensure a robust and compliant quality culture is in place that aligns to our IMS and Way of Working. This person will also ensure quality compliance and liaise with Project teams where required, closely work with the Associate Quality Excellence (India) to provide source support and guidance to our Project Leaders, Quality leads, and their teams deliver an effective quality management framework across their project programmes.
Responsibilities
- Ensure that our people follow our way of working, the requirements of the Project Life Cycle (PLC) and Integrated Management System (IMS)
- Support and promote our quality management system (QMS)
- Perform online scheduled quality audits and reviews across all projects and undertake surveillances as required, including reports.
- Use quality management tools and techniques to promote continual improvement and quality awareness
- Predict quality performance using trends and reports, lead actions to address risk elsewhere in the business
- Provide quality management support and assistance, working closely with the project teams
- Provide inputs to our quality statistical tracking and trending data, provide weekly and monthly reports.
- Advises the projects on suitable quality objectives, KPIs and targets in line with WSP and client quality requirements, report for any deviations noted.
- Following a risk-based approach, assist in the preparation of the quality audit schedule, ensuring compliance and identify any gaps and/or improvements
- Report audit findings with recommendations for correction, corrective and improvement to the management
- Participate in management meetings providing insight into the key areas of risks and opportunities
- Reviews, collates, and communicates all quality reports from Projects, prepares countries overall KPI reporting and sends to Quality Excellence Team Leader for senior level reporting.
- Monitor quality trends, conducts analysis, and provides reporting as may be required.
- Reviews and ensures follow-up of any quality related complaints or concerns.
Why does it matter to our Business
- Our Way of Working is what differentiates us from our competitors
- Compliance with our IMS framework drives consistency in our processes and excellence in our service delivery
- Process and system audits enable us to understand the true position of compliance and risk
- Embedding a compliance and improvement culture drives long term resilience in our approach to right first time and maintains our organisational ISO certifications
- Ensures that our governance and operational process are fit for purpose.
How do I know when I am successful at what I do
- Reduction of complaints and improvement in project teams compliance with WSP way of working.
- Building strong relationships with project leads and Quality Managers
- I achieve our targets and objectives for support, compliance, and training.
- Our people are actively engaging in quality collaboration and excellence
- Audits are timely done and reported, same with the Project KPIs.
What are my key relationships
- Head of HSEQ/Quality - Asia (Asia based)
- Senior Quality Managers – Asia/ India
- Project Leaders/ Quality Managers (Asia)
Qualifications
Expertise
- Overall 6 to 8 years experience, 2 years minimum with an international design or construction consultancy. (preferably Asia/ China Region/Singapore)
- Formal training in an ISO 9001:2015 related course
- Bachelor's degree in an Engineering and/or Construction related discipline
- Excellent communication skills, verbal and written in English
- Experience of operational auditing
- Basic knowledge of database computer systems and software including Microsoft word, excel, visio and SharePoint.
- Flexible approach to managing, prioritising and delivering to deadlines in a demanding environment
- Experience of documentation processes within an engineering, design, or construction environment
- Good understanding of ISO 9001, ISO 14001 and ISO 45001 standards
Key Competencies
Quality Advisor is expected to have the below-listed skills to excel in their role and contribute to high-quality outcomes and deliverables that bring value to the organization.
- Strong Analytical Skills
- Attention to Detail
- Technical Proficiency
- Excellent Communication Skills
- Problem-Solving Abilities
- Knowledge of Quality Techniques
- Adaptability and Continuous Learning
- Strong Documentation Skills.
BGV:
- Employment with WSP India is subject to the successful completion of a background verification (BGV) check conducted by a third-party agency appointed by WSP India.
- Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner.
About Us
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately
4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than
73,000 globally, in 550
offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.
At WSP we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones:
Our People, Our Clients, Our Operational Excellence and Our Expertise.
www.wsp.com
We are
- Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
- A collaborative team that thrives on challenges and unconventional thinking.
- A network of experts channeling our curiosity into creating solutions for complex issues.
Inspired by diversity, driven by inclusion, we work with passion and purpose.
Working with Us
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
Our Hybrid Working Module
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
- Maximize collaboration.
- Maintain product quality and cultural integrity.
- Balance community, collaboration, opportunity, productivity, and efficiency.
Health, Safety and Wellbeing
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our Making Health and Safety Personal initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
Inclusivity and Diversity
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
Imagine a better future for you and a better future for us all.
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
With us, you can.
Apply today.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 
