We are looking for an experienced analyst within the Operational Insights Program Global Product Management team to play a key role in supporting commercialization/go-to-market strategy for its products. This person will support the product enablement team, bridging customer-specific initiatives with the larger business expansion. This person will drive key activities including conducting data analysis for go-to-market activities, e.g., price modeling, revenue analysis, KPI analysis and reporting etc.
Product Managers in Data & Services at Mastercard
- Build revolutionary products that advance how businesses all over the world derive the most value from their data assets
- Translate a deep understanding of our customers into products and solutions that drive significant customer value
- Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
- Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
- Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
- Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs
Role
- Support product enablement effort, maximizing customer retention and driving increased penetration
- Synthesize customer data and input to expand Operational Insights business
- Act as an expert, advocate, and champion for OI program products
- Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement
- Lead critical analysis for product activities including customer segmentation, pricing, KPI reporting, and sales/marketing campaigns. Support other activities like market research and business case development
- Effectively communicate data insights and their relevance to the business context
- Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
All About You
- Bachelor's degree in business or relevant experience
- Highly experienced in conducting data analysis to support commercial activities of a product business
- Strong experience with analytical solutions designed for payments or a related financial services sectors preferred
- Well-versed in Excel, Python, Hadoop, Tableau, and related analytics tools and experience running analysis on large datasets
- Strategic mindset to solve complex and ambiguous problems
- Highly organized and able to deal with multiple and competing priorities; strong ability to decode customer/stakeholder requests
- Experience of developing and driving end to end execution of initiatives – particularly in a cross-functional environment, managing and prioritizing competing initiatives
- Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
