About JLL
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com
What this job requires:
- Hands-on experience managing US Payroll and related activities
- Understanding of tax regulations, and compliance requirements
- Analyse and resolve union-related payroll issues while ensuring compliance with contract provisions
- High proficiency in Payroll processes with ability to resolve complex tier 2 queries
- Handle errors/escalations from process partners, HRs and provide RCA plan to Lead
- Review, Analyse, and Escalate complex queries to appropriate owners (inside or outside of HR)
- Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns
- Ownership of payroll deliverables and put it in action in absence of Leads
- Review SOP's and process-maps on a regular basis based on new inputs/changes/updates and work with content owners to ensure documents are up to date
- Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework
- Adherence to agreed KPIs, KRAs, SLAs and customer service standards
- Managing stakeholder calls with the US process owners/partners on a regular basis and ensures required documentation
- Ability to challenge the status quo and implement process improvements to enhance the end user and people partner experience.
- Ensure Adherence to the timelines for all Payroll Activities
- Co-ordination with Payroll vendors/local HR's/Finance/Team for Payroll and managing payroll activities as per the defined calendar/timelines.
- Manage process training/team trainings which includes new hire sessions, knowledge transfer sessions, process update sessions
What this job involves:
Payroll Administration:
- Manage end-to-end payroll processes, including data entry, calculations, and deductions for multiple states.
- Ensure adherence to federal, state, and local tax requirements.
- Validate payroll data for accuracy, completeness, and compliance.
- Collaborate with HR, Finance, and Legal teams to resolve any payroll-related issues or discrepancies.
- Stay up to date with changing payroll laws and regulations.
- Answers employee payroll inquiries in a fast and efficient timeframe
Data Analysis and Reporting:
- Analyse payroll data to identify trends, discrepancies, and areas for improvement.
- Generate required adhoc and standardized reports.
- Conduct audits to validate the accuracy and integrity of payroll data.
- Provide insights and recommendations to management based on data analysis.
Process Improvement:
- Identify opportunities for streamlining payroll processes, improving efficiency, and enhancing data integrity.
- Participate in system enhancements and upgrades, providing input on payroll system requirements.
- Collaborate with cross-functional teams, such as HR, Finance, and Legal, to ensure accurate and timely payroll processing.
Qualifications:
- Bachelor's degree in accounting, Finance, or related field preferred.
- Minimum of 5-6 years of experience in payroll processing, with a focus on multi-state payroll administration.
- Sound understanding of federal, state, and local payroll tax regulations.
- Proficiency in payroll software and systems specifically SAP GV ADP and Workday.
- Excellent analytical skills with a high attention to detail.
- Ability to maintain confidentiality of sensitive payroll information.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment with constant/tight deadlines.
- Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.
- Certified Payroll Professional (CPP) certification is a plus.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
