Senior Specialist – Administration & Facilities (Technical)

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Job Description:

Key Responsibilities

Technical Facilities Management

• Oversee maintenance of HVAC systems, PACs, electrical panels, UPS systems, backup generators, fire detection and suppression systems, CCTV, PA, etc.

• Ensure 100% adherence to Planned Preventive Maintenance (PPM) schedules for all equipment.

• Troubleshoot breakdowns and conduct root cause analysis (RCA) with corrective and preventive action plans.

• Monitor utility consumption and implement energy optimization initiatives.

• Supervise facility repairs, minor projects, upgrades and technical site works.

• Maintain technical logs, maintenance reports, and inspection documentation.

Administration & Workplace Operations

• Manage day-to-day administrative functions including repairs & maintenance coordination.

• Handle employee facility-related concerns and ensure timely resolution.

• Coordinate with the Building Management Team and Security for compliance and fire drills.

• Support client visits, audits, leadership visits, and internal events.

• Ensure compliance with company policies, statutory norms, and safety regulations.

Vendor, AMC & Contract Management

• Manage AMC/CAMC contracts, defect liability period tracking, and renewals.

• Negotiate vendor contracts ensuring cost efficiency and quality standards.

• Monitor SLAs and conduct periodic vendor performance reviews.

• Coordinate procurement of spares, tools, consumables, and facility services.

• Maintain inventory control and optimal utilization of resources.

Asset, Compliance & Reporting

• Maintain asset registers, AMC trackers, and compliance documentation.

• Ensure readiness for audits, statutory inspections, and safety reviews.

• Prepare daily, weekly, and monthly MIS reports for management review.

• E-waste & H- Waste disposal

People Management

• Hire, train, and manage facility supervisors, shift engineers, and maintenance staff.

• Drive team performance, discipline, and skill development.

• Coordinate with IT, Engineering, Security, and internal stakeholders.

Key Skills & Competencies

• Strong knowledge of electrical, HVAC, fire, and utility systems.

• Excellent administrative and vendor management capabilities.

• High ownership with a proactive problem-solving approach.

• Strong communication and stakeholder management skills.

• Proficiency in Microsoft Excel, PowerPoint, and Word.

Personal Attributes

• Highly proactive and solution-oriented.

• Strong analytical and decision-making ability.

• Ability to work under pressure with operational ownership.

• High integrity, accountability, and professional ethics.

• Ability to analyze technical issues and propose effective solutions.

• Strategic thinking for optimizing facility cost and operations.

• Problem-solving mindset with quick decision-making abilities

• Strong leadership to collaborate with cross-functional teams

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: