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Senior Specialist, Implementation

2-7 Years
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Job Description

  • Manages medium-sized projects and/or initiatives as an individual contributor with knowledge of the discipline, supporting segments of several initiatives or one larger initiative
  • Sells training services to customers, with guidance; gains exposure to information gathering from service arms
  • Reviews results of customer queries, providing solutions and/or details to technical questions
  • Oversees testing for production readiness, identifies areas in need of additional testing and suggests improvements for greater efficiency
  • Identifies technical configuration/production setup changes and provides first-round solutions to any potential issues
  • Assists in setting vision for product development; identifies QC measures needed for product launch
  • Coaches and guides employees within own team(s)
  • Experiences :
  • Experience with computing configurations (e.g., designing, testing, troubleshooting)
  • Demonstrated understanding of Mastercards emerging products and services; gains exposure to pitching and selling training services to customers
  • Successfully performed trouble-shooting for infrastructure performance and stability issues
  • Successfully oversaw testing of advanced hardware and software elements
  • Experience identifying QC measures and process improvements; successfully completes transaction processing
  • Experience performing routine and recurring credit and debit card operations and transaction processing.

More Info

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Open to candidates from:
Indian

About Company

Dynamic Yield by Mastercard enables teams to build personalized, optimized, and synchronized digital customer experiences, enhancing revenue and customer loyalty.

Job ID: 118901673