Elevate is recruiting a Senior Specialist - Finance and Accounting for our Law Firm Operations team. The Senior Specialist will oversee daily transactional finance operations and ensure delivery accuracy, SLA adherence, process governance, and client satisfaction. The role will manage a team supporting activities such as proforma edits, check requests, time entries, expense request submissions, documentation management, quality reviews, team availability, and process improvements.
Specifically, the Senior Specialist will
- Manage day-to-day finance operations and ensure SLA adherence.
- Oversee- Proforma edits, Check requests, Time entries, Expense request submissions, Invoice and financial transaction support.
- Monitor productivity, aging, turnaround time, and backlog.
- Allocate workload based on priorities and team capacity and conduct daily huddles and workload reviews.
- Manage staffing, leave planning, backup planning and support hiring and onboarding activities.
- Conduct regular quality audits and transaction reviews and analyse recurring defects and implement corrective actions.
- Ensure compliance with client policies and internal controls.
- Create, update, and maintain SOPs, process maps, and work instructions, ensure documentation reflects latest process changes and manage process repositories and knowledge databases.
- Conduct periodic feedback sessions, perform performance reviews and coaching discussions, develop individual improvement plans where needed and identify training requirements.
- Create and publish operational dashboards as- SLA performance, productivity, quality, escalations, utilization.
- Participate in client governance meetings and communicate risks, issues, and mitigation plans.
- Identify automation and process optimization opportunities.
- Drive Lean/Six Sigma initiatives and reduce defects and improve turnaround times.
Skills For Success
- Strong Excel and reporting capability.
- Experience with SOP creation and process documentation.
- Quality management and Stakeholder management exposure.
- ERP knowledge (SAP/Oracle/Elite/Emburse/Workday/Coupa etc.)
- Strong communication skills.
Experience
- 10+ years experience in Finance Operations/Shared Services.
- 2–4 years team management experience.
Qualifications
Company Information
Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.
Our Most Recent Achievements And Distinctions Include
- For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific.
- For the fourth year in a row, Elevate's integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms.
- Newsweek awarded Elevate highest rating in the annual America's Greatest Workplaces for Diversity list and America's Greatest Workplace for 2024 list.
- Elevate was named a top ALSP in Asia by Thomson Reuters Asian Legal Business in 2024.
- Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
- Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016.
- Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report.
- The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US.
Learn more at
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All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
