Role**: Senior Solutions Engineer
Required Technical Skill Set: Senior Solutions Engineer
Desired Experience Range: 7 - 10 yrs
Notice Period: Immediate to 90Days only
Location of Requirement: Bangalore
We are currently planning to do a Virtual Interview
Job Description:
PrimarySkill:
Experience in Project Management, Jira , Confluence, AWS , Rest API, Atlassian, Agile
Key Responsibilities
Platform Configuration & Administration
- Configure and manage Jira and Confluence Data Center environments, including native features and third-party plugins.
- Build Jira projects and design custom workflows based on business needs.
- Administer Confluence spaces, templates, and permissions.
- Maintain system documentation and operational procedures.
Technical Support & Troubleshooting
- Troubleshoot and resolve technical issues via service ticket queues.
- Communicate effectively with stakeholders to understand requirements and provide timely support.
Collaboration & Continuous Improvement
- Collaborate with engineering, product, and support teams to deliver scalable solutions.
- Contribute to platform stability, scalability, and continuous improvement initiatives.
- Stay updated on emerging technologies and DevOps best practices.
- Perform additional duties as assigned.
Basic Qualifications
- Bachelor's degree in Computer Science, Engineering, or related fieldor equivalent practical experience.
- Exposure to Atlassian tools (Jira, Confluence) through coursework, internships, or work experience.
- Introductory experience with SQL and JQL.
- Understanding of SDLC and application support processes.
- Strong communication skills and structured problem-solving ability.
- Detail-oriented with a commitment to quality documentation.
Preferred Qualifications
- Familiarity with scripting languages (Python, JavaScript, Bash).
- Exposure to cloud platforms (AWS, Azure) and containerisation tools (Docker, Kubernetes).
- Experience with Git and version control workflows.
- Understanding of Agile methodologies and REST APIs.
- Awareness of authentication protocols (SSO, SAML, OAuth2).
- Interest in automation and extending Jira/Confluence functionality.
- Experience supporting enterprise-level applications in large-scale environments.
