Senior Software Engineer

Job Summary:

At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale.

As a Sr. Software Engineer at OpenGov, you will develop top-tier SaaS solutions that enhance efficiency, transparency, and accountability in government agencies. As a crucial member of our engineering team, you'll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, Typescript, GraphQL, and NodeJS. Strong communication and collaboration skills are essential for maintaining the highest standards.

Responsibilities:

• Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success.
• Generate clean, efficient, and well-documented software following industry best practices.
• Provide leadership and technical guidance to ensure the development of resilient, scalable SaaS applications.
• Collaborate with cross-functional teams to understand and translate business requirements into technical specifications.
• Troubleshoot, debug and resolve complex technical issues.
• Mentor and guide junior software engineers, fostering a culture of continuous learning and improvement.
• Contribute to OpenGov's Engineering culture of innovation, leading-edge technology adoption and quality
• Cultivate customer empathy to ensure that the solutions exceed customer expectations.
• Drive continuous improvement of development processes, tools, and operational excellence.
• Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate.

Requirements and Preferred Experience:

• Thrives in a fast-paced, high-growth, ambiguous environment.
• Demonstrated experience in working with customers to improve product experiences
• Experience working across the stack (frontend + backend) and comfort shipping features end-to-end
• Experience building with AI-driven UX, agents, and workflow automation (direct ML experience not required)
• BA/BS in a computer science-related field or equivalent experience required.
• 8+ years of experience in developing highly scalable cloud-native applications.
• Deep experience building applications on either Azure or AWS using the latest CI/CD and DevOps best practices
• Prior experience in building applications that leverage modern tools like Grafana for observability and performance monitoring
• Proficiency in JavaScript/TypeScript, ReactJS, and NodeJS is a MUST.
• Proficiency with event-driven architecture, API integration, and GraphQL is a MUST