Senior Software Engineer

As a Senior Microsoft Dynamics 365 CRM Developer, you will be responsible for designing, developing, customizing, and maintaining CRM solutions using Microsoft Dynamics 365 CE. You will collaborate with cross-functional teams and business stakeholders to gather requirements, translate business needs into technical solutions, and enhance the CRM platform to support key business processes. Your expertise will play a critical role in driving digital transformation, improving user engagement, and optimizing CRM functionality across the organization.

Must Have Skills & Experience

• Microsoft Dynamics 365 CRM CE Online – Hands-on implementation and development experience
• Minimum 15 years of total IT and minimum 10 years of relevant experience in CRM technologies
• CRM Modules – Strong knowledge of Sales, Marketing, and Service modules
• Plugins – Development and deployment of custom plugins
• Business Process Flows (BPFs) – Design and customization
• Power Automate – End-to-end automation and integration
• Azure Functions – Integration for asynchronous messaging
• Azure DevOps – Experience with CI/CD and release pipelines
• Dataverse – Schema design, data relationships, and security roles
• CRM Customizations – Including custom entities, workflows, and business rules
• Web APIs – Integration and consumption of third-party data
• C# and .NET (TDD) – Development using Test-Driven Development
• SQL – Writing queries and managing CRM data
• CRM Workflows – Configuration and automation of business processes
• Team Leadership – Leading junior developers in Agile environments
• Problem Management – CRM support, issue resolution, and process improvement
• Hands-on CRM Work – Actively working on Dynamics CRM projects
• Bachelor's Degree – In Computer Science, IT, or a related field

Good to Have Skills & Experience

• JavaScript – For CRM scripting and custom client-side logic
• Power Apps – Experience in building model-driven or canvas apps
• MS CRM SDK & Web Services – For advanced customization
• Domain Knowledge – In banking, telephony, or CRM-specific industries
• Microsoft Certifications – Especially for MS Dynamics CRM