Job Description
About CloudOps Team:
CloudOps team is responsible for availability, reliability, performance, monitoring, emergency response, and capacity planning of Icertis SaaS applications and related services. CloudOps executes infra & access provisioning, upgrades, deployments, and change management to drive faster time to market. This team plays a critical role in building and executing the cloud strategy for the company, driving architectural improvements to enhance scalability and optimize overall cost.
Responsibilities
Azure Infrastructure
- Design, deploy, and manage Azure infrastructure using services such as:
- Azure Virtual Machines, VM Scale Sets
- Virtual Networks, NSGs, Azure Firewall, Load Balancers
- Azure Storage Accounts, Backup, and Recovery
- Implement high availability, scalability, and disaster recovery solutions in Azure
- Monitor, troubleshoot, and optimize Azure resources for performance and cost
- Manage IAM using Azure AD, RBAC, and security best practices
Kubernetes & Containerization
- Deploy, manage, and support Azure Kubernetes Service (AKS) clusters
- Configure Kubernetes networking, ingress controllers, and service meshes
- Perform cluster upgrades, scaling, and troubleshooting
- Implement Kubernetes security best practices (RBAC, secrets, network policies)
- Monitoring & Operations
- Implement monitoring using Azure Monitor, Log Analytics, Application Insights
- Perform root cause analysis (RCA) for production issues
- Participate in on-call support and incident management
- Collaborate with application, security, and platform teams
Scripting & Automation (Added Skill)
- Develop automation using PowerShell
- Improve operational efficiency through scripting, runbooks, and scheduled tasks
- Integrate automation with monitoring and alerting systems
- Exposure to AIOps concepts such as predictive monitoring, anomaly detection, and automated remediation
- Familiarity with Azure AI services or tools used for:
- Intelligent monitoring
- Capacity planning
- Incident analysis
Qualifications
Required Skills & Qualifications
- 57 years of experience in Azure Cloud Infrastructure
- Strong hands-on experience with Kubernetes / AKS
- Good knowledge of Linux and Windows administration
- Experience with networking concepts (DNS, TCP/IP, Load Balancing, Firewalls)
- Working experience in scripting (PowerShell)
- Understanding of Azure DevOps, GitHub Actions & AIOps concepts
Good to Have
- Azure security and compliance best practices
- Experience with monitoring, logging, and alerting tools
- Azure certifications (AZ-104, AZ-305, or Kubernetes certifications)
- Exposure to multi-tenant or enterprise-scale Azure environments
Soft Skills
- Strong troubleshooting and analytical skills
- Good communication and documentation skills
- Ability to work independently and collaboratively with team members
- Proactive and ownership-driven approach
About Us
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
About The Team
Who we a re: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE valuesFairness, Openness, Respect, Teamwork and Executionwhich guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [Confidential Information] or get in touch with your recruiter.
