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Senior Software Engineer

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Job Description

About Chargebee:

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform.

Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.

Chargebee has raised over $480 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we're on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model.

Our Engineering team builds high-quality and innovative software to enable our customers to grow their revenues powered by the state-of-the-art subscription management platform.

Job Summary:

Chargebee Retention [link to https://www.chargebee.com/retention/] offers powerful personal, ML-optimized customer experiences and churn reduction workflows that help innovative B2B and consumer subscription businesses, including ClickFunnels, Motive, Pret A Manger and Vital Proteins (Nestle), save up to 40% of customer from canceling while growing average customer lifetime value.

Chargebee is looking for an exceptional and self-directed Senior Software Engineer who loves product development and application infrastructure, learning quickly in a fast-paced, high growth environment and designing high quality, well tested and scalable solutions. You will work on Chargebee's innovative retention product which helps customers address subscriber churn and on promising new products targeting users earlier in their life cycles. You will work closely with a world-class engineering and product team to deliver innovative products and scale our application infrastructure.

Roles and Responsibilities:

  • Implement and own new Chargebee Retention products, enhance the existing product
  • Work on application infrastructure aimed at improving code quality, scaling the codebase, scaling the application and implementing reusable product development frameworks
  • Work closely with product managers and designers to define product requirements and ship quality changes
  • Strong focus on testing
  • Participate in design/architecture reviews and code reviews, releases, monitoring/on-call
  • Operate with a high level of autonomy and ownership, work with stakeholders to define project requirements, execute and own post release
  • Assist with compliance and security requirements
  • Improve developer productivity as the product and infrastructure change quickly

Must Haves:

  • 4+ years relevant experience and BS, MS or PhD in computer science or related field
  • Curiosity, strong interest in product development and addressing customer needs.
  • Expertise in Java and experience working on large Java applications
  • Javascript expertise is a big plus for this role
  • Knowledgeable of core CS concepts like common data structures and algorithms
  • Experience working with distributed systems
  • Strong SQL skills
  • Exceptional debugging and troubleshooting skills
  • Demonstrate clear, concise communication and data-driven decision-making
  • Comfortable working remotely with team members distributed all over the world, self-sufficient

Nice to haves:

  • Experience with AWS, Postgres, Mysql, ETL pipelines, React, typescript, AI

Benefits:

Want to know what it means to work for a company that genuinely cares about you Check out just a few of the benefits we give our employees:

We are Globally Local

With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.

We value Curiosity

We believe the next great idea might just be around the corner. Perhaps it's that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them.

Customer! Customer! Customer!

Everything we do is driven towards enabling our customers growth. This means no matter what you do, you will always be adding real value to a real business problem. It's a lot of responsibility, but also a lot of fun.

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About Company

Job ID: 151988429

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