Senior Software Engineer (AI / LLM)

About Cvent:

www.cvent.com

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers human connection.

Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Cvent is redefining the meetings and events industry through technology that advances human connection.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation At Cvent, we're committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.

Disclaimer: Beware of Recruitment Scams – Legitimate Cvent recruiting communications will always come from an official [Confidential Information] email. We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information, please visit: https://www.cvent.com/en/notice-recruitment-fraud.

About the Role:

Cvent's R&D is currently looking for a talented Backend Engineer to join our Data Team, focused on AI Services. The ideal candidate should have a deep understanding of Python, FastAPI, LLM integrations, and prompt engineering, with experience building production-grade AI workflows using OpenAI and Anthropic frontier models. You should be a self-starter capable of taking ambiguous requirements and coming up with a viable solution. You should also be able to design scalable, high-performance backend services that power our AI initiatives based on business priorities. You will work closely with a cross-functional team to design, build, maintain and support our AI Services platform.

In This Role, You Will:

• Design solutions to complex problems, that are flexible, robust, and take into account business needs.
• Work with a modern Python (FastAPI) and LLM integration tech stack.
• Build distributed backend microservices and REST APIs with secure authentication and authorization using OAuth 2.0.
• Develop and maintain AI/LLM integrations including OpenAI, Anthropic, prompt engineering, and AI workflow orchestration.
• Build reliable production-quality systems with proper error handling, retries, logging, monitoring, and observability.
• Troubleshoot and resolve complex production issues across cloud-hosted distributed services.
• Be communicative and reliable, so that others can depend on you.
• Delivery of features, improvements, and fixes in a timely, predictable cadence.
• Collaborate with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications.

Here's What You Need:

Primary Skills:

• Bachelor's+ in Computer Science or related field, or equivalent work experience
• 5+ years of experience as a Software Engineer in production environments.
• Strong hands-on experience with Python (FastAPI preferred).
• Familiarity with AI/LLM concepts including prompt engineering and API integrations with OpenAI, Anthropic, or similar platforms.
• Experience building scalable distributed microservices and enterprise backend systems.
• Experience using AI tools to deliver good quality solutions.
• Strong understanding of REST APIs, OAuth 2.0, and API security.
• Experience building production-quality systems with proper error handling, retries, logging, and observability.
• Excellent troubleshooting skills, with the ability to root cause and resolve complex production issues independently.
• Hands-on exposure to Azure or GCP cloud platforms.
• Proven ability to work in a fast-paced, agile environment and result-oriented culture.
• Fluent in written and spoken English.

Preferred Skills:

• Experience with OpenAI SDKs, Anthropic APIs, LangChain, vector databases, or AI orchestration frameworks.
• Experience with SQL and relational databases (PostgreSQL, Oracle, or similar).
• Experience with Kibana, Grafana, ELK stack, or cloud monitoring/observability tools.
• Experience with Docker, Kubernetes, CI/CD pipelines, and cloud-native deployments.
• Exposure to Jupyter Notebooks, data analysis workflows, or ML experimentation environments