How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Responsibilities
- Develops sustainable and FAA compliant solutions for Crewmembers using the Natural programming language & Adabas
- Participates in daily scrum meetings
- Assists with the technical designs for product/project squads
- Interacts with business and product owners to define technical solutions for customer problems
- Executes a continuous improvement mindset while working in their squad
- Provides 24 x 7 on-call support (rotated among teammates) for the Crew Scheduling operation when technical problems arise
- Evaluates analytics and error logging/tracking for critical crewmember and crew schedulers interactions with the mainframe, web applications
- Assists in defining alternate solutions for business problems when they arise
- Provides estimates for potential new functionality
- Consistently makes data security a priority
What You Need To Succeed (Minimum Qualifications)
- A team/Squad-focused mindset
- Excellent communication skills
- Quick and willing learner
- Have tenacity to troubleshoot problems and creativity to solve problems
- Strong analytical and problem-solving skills
- 4+ years experience with Natural and Adabas (statements/syntax and procedural programming)
- 4+ years experience coding and debugging Natural programs and maps in a professional environment using Software AG's editors and utilities
- 4+ years experience with JCL (ability to execute programs, create files, and evaluate condition codes with JCL)
- Embraces diverse people, thinking and styles
- High School Diploma, GED or High School Equivalency
Behavioral Competencies
- Demonstrated ability to lead and influence within collaborative and cross-functional teams.
- Strong communication skills with the ability to articulate complex technical concepts clearly and concisely.
- Ability to build strong partnerships with peers, stakeholders, and leadership.
- High ownership mindset with consistent delivery against commitments.
- Proactive in understanding customer needs and driving customer-focused quality solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- 4+ year experience in IT Crew Scheduling
- Ability to interpret & update Crewmember Schedules, Crew Rotations, and Crew Training
- Understanding of connections and interactions between the Crew Scheduling MVS mainframe and both Delta's TPF systems and distributed systems
- Ability to stage & back-off multi-library, multi-object Natural Migrations for Programs, Subprograms, Subroutines, CopyCode, PDA's, and LDA's
About The Company
- What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.
- Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
- In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor's 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune's World's Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.
About The Delta Technology Hub (DTH), Bangalore
The DTH is one of Delta Air Lines investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the Leader in Employee Volunteering category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program. For more information, please visit www.deltatechhub.com
Why join
Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.
