Senior Site Reliability Engineer

Key Responsibilities:

• Lead incident management, monitoring, and alerting processes to ensure timely detection and resolution of production issues.
• Ensure reliability, availability, and performance of systems by defining and maintaining SLIs, SLOs, and SLAs.
• Design and implement fault-tolerant, scalable architectures to minimize downtime and improve resiliency.
• Develop automation and tooling for monitoring, incident remediation, and infrastructure management.
• Participate in a 24x7 on-call rotation to manage production incidents and maintain system uptime.
• Create and maintain SOPs and technical documentation for processes, tools, and incident management protocols.
• Implement and manage Infrastructure as Code (IaC) using tools such as Terraform and Ansible to automate provisioning and deployments.
• Work with cloud platformsprimarily AWS (EC2, S3, VPC, RDS, EKS, ECS, CloudWatch, CloudFormation)to support scalable system operations.
• Integrate and manage CI/CD pipelines using tools like Jenkins to enable seamless deployments.
• Utilize monitoring and alerting tools (Datadog, Site24x7, Grafana, CloudWatch) to proactively identify issues.
• Conduct performance tuning and optimization, addressing bottlenecks and improving efficiency.
• Drive cost optimization strategies while maintaining performance and reliability standards.
• Adhere to security best practices and ensure infrastructure compliance with organizational standards.
• Collaborate with development, product, and security teams to enhance system reliability and service delivery.
• Mentor junior engineers and promote a culture of reliability engineering across the organization.

Qualifications:

• 58 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles.
• Strong hands-on expertise with AWS (experience with GCP or Azure is a plus).
• Proficiency in Infrastructure as Code (IaC) tools such as Terraform and Ansible.
• Experience with monitoring and alerting tools including Datadog, Site24x7, Grafana, and CloudWatch.
• Solid understanding of CI/CD tools such as Jenkins.
• Proven ability in incident management, root cause analysis, and implementing long-term reliability improvements.
• Familiarity with automation scripting (Python, Bash, or Shell scripting preferred).
• Knowledge of security best practices, networking, and cloud cost management.
• Excellent problem-solving, analytical, and collaboration skills.
• AWS certification or equivalent cloud certification is an advantage.