Senior Site Reliability Engineer

Key Accountabilities:

• Code Contribution: Review and contribute to code in both application and infrastructure stacks.
• Operational Efficiency: Promote automation and develop new tools to improve operational processes.
• Incident Management: Participate in on-call incident management, from event handling to root cause analysis and postmortems.
• Continuous Improvement: Provide operations-focused feedback to product teams for process improvement.

Skills & Experience Required:

• Experience: 2+ years in software/systems engineering, preferably in AWS.
• Scripting & Programming: Proficient in shell scripting and at least two high-level languages (e.g., Python, Golang, Bash).
• Agile: Experience working in an Agile Scrum environment.
• DevOps: Deep knowledge of DevOps practices (e.g., 12-factor apps, Infrastructure-as-Code, shift left).
• Observability: Experience designing and implementing infrastructure and application observability (e.g., Datadog, Terraform).

Preferred Experience:

• Complex Environments: Engineering experience in a globally available, complex environment.
• Greenfield Processes: Comfortable with contributing to and developing new processes.
• On-call & SRE: Experience with on-call rotations and site reliability engineering.
• Cloud Expertise: Experience with multi-cloud providers (AWS, Azure, GCP) and HashiCorp Terraform.
• Kubernetes: Familiarity with Kubernetes & Helm deployments, GHA.
• Customer Relationships: Build strong relationships with customers and consistently exceed expectations.