Senior Shared Services Analyst

Role Responsibilities:

• Address employee queries related to C&T policies, Workday, and payroll issues
• Perform mass data uploads and maintain accurate employee records
• Support Workday troubleshooting and deliver user training sessions
• Participate in audits and cross-functional process improvement initiatives

Key Deliverables:

• Timely and accurate handling of employee inquiries
• Completion of EIB uploads and regular data audits
• Delivery of training and system support across HR functions
• Audit-ready documentation and enhanced process efficiency