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Job Description

Role & Responsibilities:

  • Lead the design, development, and implementation of ServiceNow ITOM solutions aligning with best practices.
  • Customize and develop advanced ITOM functionalities including Discovery, Service Mapping, Event Management, and Orchestration.
  • Maintain CMDB health, CSDM compliance, and data integrity.
  • Architect integrations with monitoring and cloud platforms like Splunk, SolarWinds, AWS, and Azure.
  • Troubleshoot complex ITOM issues and optimize performance.
  • Collaborate with stakeholders to translate business needs into technical solutions.
  • Maintain documentation and ensure adherence to governance standards.

About Company

We are the Information Technology Services Company providing HR and Finance Digital Transformation Solutions to re-engineer, modernize and automate their Business Processes to maximize their results. We are specialized in HRMS Software Solutions with both AMS and Implementation Services

Job ID: 135112167

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