Senior ServiceNow Developer

We are seeking a Senior ServiceNow Developer to design, develop and deliver scalable ServiceNow solutions across enterprise engagements.

You will work in a client-facing consulting environment, translating business requirements into high-quality technical implementations across the ServiceNow platform.

This role requires strong hands-on capability, ownership mindset, and the ability to guide junior developers while driving delivery excellence.

Key Responsibilities

• Design, develop and implement ServiceNow customisations including core platform configuration, workflows, integrations and reporting
• Develop using Business Rules, Client Scripts, Script Includes, UI Policies, UI Pages, UI Macros and Flow Designer
• Configure ITSM and related modules (HRSD, GRC, VR, ITOM, SecOps where applicable)
• Build and consume REST/SOAP Web Services integrations
• Perform data imports, transformation mapping and third-party integrations
• Support solution design discussions and contribute to technical architecture decisions
• Lead or support sprint delivery in Agile environments
• Conduct unit testing, SIT, UAT support and ensure high-quality deployments
• Mentor junior developers and review code for quality and best practices
• Interface directly with clients and stakeholders to clarify requirements and provide technical guidance

Must Have Skills

• Strong hands-on experience with JavaScript, HTML, CSS
• ServiceNow platform development experience (6+ years minimum)
• Experience with REST/SOAP Web Services
• Experience delivering full-cycle ServiceNow implementations
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• At least one Certified Implementation Specialist (ITSM / HRSD / GRC / ITOM / SecOps / VR)

Good to Have

• Exposure to AngularJS
• Integration experience with Active Directory
• Experience working with Azure or AWS
• Exposure to enterprise-scale ServiceNow deployments
• Performance Analytics and reporting configuration

Professional Attributes

• Strong client-facing communication skills
• Ability to handle unstructured problems and propose structured solutions
• Experience working in Agile/Scrum environments
• High ownership mindset and quality-driven approach
• Ability to guide and stretch junior team members