Senior ServiceNow Business Process Consultant / BA (Talent Development / HRSD)

About Company

Our client is a trusted global innovator of IT and business services. We help clients transform through consulting, industry solutions, business process services, digital & IT modernisation and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Job Title: Senior ServiceNow Business Process Consultant / BA (Talent Development / HRSD)

Location: Pan India/remote

Experience: 5+ yrs

Job Type : Contract to hire

Notice Period:- Immediate joiner

Mandatory Skills

Hands-on experience with Senior ServiceNow Technical Consultant - ITOM AIOps.

Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM.

ITAM - Software Asset Management / Hardware Asset Management

ITOM Discovery, Event Management, Service Mapping

Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.

Provide technical leadership and mentorship to junior consultants and developers.

Customize and configure ServiceNow applications using best practices and maintain platform integrity.

Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.

Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.

Stay current with ServiceNow releases and proactively recommend platform enhancements.

Support pre-sales activities including solutioning, demos, and proposal development.

Certifications (Mandatory) :

Required:

CSA

CAD

CIS - CIS - Risk and compliance

CIS VRM

Relevant Risk compliance audit industry certificate

Talent Development / HRSD

Responsibilities

• Writing clean, high-quality, high-performance, maintainable
• code Develop and support software including applications, database integration, interfaces, and new functionality enhancements Coordinate cross-functionally to insure project meets business objectives and compliance standards Support test and deployment of new products and
• features Participate in code reviews.

Qualifications

• Bachelor's degree in Computer Science (or related field)