Senior Servicenow Architect

ServiceNow Senior Architect

Experience: 10 to 20 Years

Offered CTC: to 42 LPA

Location:Mumbai, Maharashtra; Delhi, Delhi Bengaluru, Hyderabad, Telangana Chennai, Tamil Kolkata, West Bengal Pune, Maharashtra Kochi, Kerala

Work Mode: Hybrid

Budget upto: - 42 lpa

SUMMARY

We are looking for a highly experienced ServiceNow Senior Architect to lead enterprise-wide ServiceNow architecture, platform governance, and solution delivery. The successful candidate will serve as the technical design

authority, ensuring scalable, secure, upgrade-safe, and business-aligned ServiceNow implementations while mentoring technical teams and driving platform strategy.

EDUCATION

Bachelor's or master's degree in computer science, information technology, engineering, or a related discipline.

TECHNICAL SKILLS

• ServiceNow Architecture

• ITSM

• CMDB

• CSDM

• Flow Designer

• IntegrationHub

• JavaScript

• REST APIs

• SOAP APIs

• Platform Governance

• CSM

• HRSD

• ITOM

• ITAM

• Custom Applications

• Enterprise Integrations

CERTIFICATIONS

• ServiceNow CSA

• CIS – ITSM

• ServiceNow Certified Technical Architect (CTA)

EXPERIENCE

• 10+ Years (Minimum 7+ Years on ServiceNow)

KEY RESPONSIBILITIES

• Define enterprise ServiceNow architecture and technical roadmap.

• Serve as the design authority for platform customizations, integrations, and enhancements.

• Govern platform standards, development guidelines, and upgrade-safe design practices.

• Review and approve technical designs and implementation approaches.

• Lead architectural discussions across multiple ServiceNow engagements.

• Conduct platform health assessments covering security, scalability, and performance.

• Guide implementation teams through solution design, development, testing, and deployment.

• Mentor architects, developers, and technical leads.

• Collaborate with executive stakeholders and business leaders.

• Ensure compliance with ServiceNow best practices and governance frameworks.

REQUIRED SKILLS & EXPERIENCE

• 10+ years of IT experience with 7+ years on ServiceNow.

• Proven experience leading enterprise ServiceNow implementations. - Strong expertise in ITSM.

• Experience with CSM, HRSD, ITOM, ITAM, or custom applications.

• Strong knowledge of JavaScript, Flow Designer, IntegrationHub, CMDB, CSDM, MID Server, REST APIs, and SOAP APIs.

• Experience designing enterprise-scale ServiceNow architecture.

• Excellent leadership, stakeholder management, and mentoring skills.

ROLE NOTE

This is a senior technical leadership role requiring hands-on architectural expertise, platform governance, enterprise solution design, and mentorship across multiple ServiceNow implementations.