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SENIOR SERVICE EXECUTIVE - BATH DIVISION

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Job Description

Location:

Bangalore, KA, IN

Areas of Work: Home Improvement Job Id: 15443

External Job Description

Job Purpose -

The RSO is an officer in the Asian Paints – Bath Division,whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team.

Business Responsibility Areas

  • To handle customer complaints and ensure resolution,
  • Spare FG Management - New /Reverse Logistics
  • Quality – FM – Product feedback
  • Maintaining prescribed ISO 2015 standards in operational area
  • Extensive travel of 15- days in a month
  • Managing Manpower - On roll / Off roll
  • Market Visit - Dealer Visit and Consumer Site visit
  • Big Data analysis – Documentation – Reports
  • Functional initiatives
  • He may be allotted any additional responsibility necessitated at the unit.

People Managing - On roll and Off roll – 15 -30

Divisional Geography comprising 3-5 states / regions

More Info

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About Company

Job ID: 153346953

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