Job Title: Senior Server & Infrastructure Engineer
Location: Chennai
Work Mode: Work from Office (WFO)
Experience: 10+ Years
Shift Duration: 9 Hours
Job Summary
We are looking for an experienced Senior Server & Infrastructure Engineer to provide senior-level engineering, administration, implementation, troubleshooting, and technical support for enterprise server infrastructure.
The ideal candidate should have strong hands-on experience in Windows Server, Active Directory, Group Policy, VMware vSphere, DNS, DHCP, AWS, patch management, vulnerability remediation, and enterprise infrastructure operations.
Mandatory Requirement
Hands-on experience in either Citrix OR Nutanix is mandatory. Candidates must have strong practical experience in at least one of these technologies.
- Citrix OR Nutanix Mandatory (Any One)
- VMware vSphere Mandatory
- Windows Server 2016/2019 Mandatory
- Active Directory & Group Policy Mandatory
- DNS & DHCP Mandatory
- Windows/Linux Server Administration Mandatory
- Server Troubleshooting Mandatory
Key Responsibilities
- Provide senior-level engineering and technical support for enterprise server infrastructure.
- Administer and troubleshoot Windows Server 2016/2019 environments.
- Manage Active Directory, Group Policy, DNS, and DHCP services.
- Build, configure, and administer Windows and Linux virtual machines.
- Administer and troubleshoot VMware vSphere environments.
- Manage and support Citrix OR Nutanix infrastructure based on organizational requirements.
- Configure and manage relevant AWS services; Azure exposure is an added advantage.
- Perform Windows, Linux, and AWS server patch management.
- Troubleshoot IIS and application hosting environments.
- Manage file services, print servers, and related Windows infrastructure.
- Monitor server infrastructure, critical links, system health, performance, and logs.
- Respond to server incidents and troubleshoot connectivity and infrastructure issues.
- Perform RCA for critical and recurring incidents and ensure timely submission.
- Execute firmware upgrades, configuration backups, preventive maintenance, and DR tests.
- Remediate server vulnerabilities and close security/audit findings.
- Coordinate with OEM/vendor teams for hardware issues, RMA, replacement, and server-down incidents.
- Follow change management, configuration management, SOPs, and escalation procedures.
- Maintain server documentation, architecture diagrams, configurations, and operational procedures.
- Support capacity planning and infrastructure optimization.
- Mentor junior team members and provide technical guidance on complex infrastructure issues.
- Maintain defined SLAs and ensure customer satisfaction.
Mandatory Technical Skills
- Windows Server 2016/2019
- Active Directory
- Group Policy
- DNS / DHCP
- VMware vSphere
- Windows & Linux Server Administration
- Citrix OR Nutanix MUST HAVE
- AWS
- Patch Management
- Vulnerability Management & Remediation
- Server Troubleshooting
- Incident Management / RCA
- Monitoring & Log Analysis
- Backup / DR / Firmware Upgrades
Good to Have
- Azure
- Experience with both Citrix and Nutanix
- IIS Administration
- VCP-DCV certification
- ITIL / ITSM
- Enterprise monitoring tools
- Security audit and compliance
- Network troubleshooting
