Senior Security Engineer, SailPoint IIQ

We help the world Be Everyday Ready
Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.

About the Job:

A managed service Senior Security engineer plays a key role in the daily operations of the system, ensuring it's running efficiently and that requests via ticketing systems are completed with SLAs. The candidate requires hands-on experience with SailPoint IIQ and managing its business as usual type tasks and enhancing the solution in production to exploit tool features. The role frequently involves investigating and resolving technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time management skills.

Responsibilities:

• Demonstrate in-depth technical capabilities and professional knowledge in Identity Governance and Administration(IGA) Operations
• Lead day-to-day operations within a client project ability to fulfil project needs and build client relationships, while acting independently or as part of a larger team
• Conduct discovery workshops and interview business owners for gap analysis and propose best practices and future state
• Share IGA best practices with team members to contribute to enhancing the IGA centre of excellence
• Provide technical support to the IGA operations team and troubleshoot issues in production
• Support closure of IAM-related support tickets in alignment with agreed metrics
• Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the customer's environment
• Able to lead effectively in a strong Customer service-oriented environment, while managing the day-to-day operations of the project
• Help gather business and technical requirements from the customer/application owners
• Provide input to functional and technical design where required
• Ensure that the technical solution meets the customer's requirements and performs as per the design
• Create customer delivery documentation such as configuration documents, test plans, operations manual and run books
• Provide and tech leadership to the members of the IGA team
• Quality assurance checks for enhancements and updates
• Build relationships and serve as a liaison between customers and the IAM operations team
• Oversight of the proposal & SOW creation for the proposed execution
• Performing after-hours and weekend work as necessary to support a global organisation
• Travel to the client location as required for consultation and workshops
  
  

Requirements:

• 5+ years of hands-on experience in SailPoint IdentityIQ:
• Installation and configuring
• Developing lifecycle workflows
• Onboarding applications with automated provisioning
• Configuring reports and dashboards
• RBAC and Access Reviews
• Troubleshooting P1/P2 issues
• Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers
• Experience with Java or BeanShell and PowerShell required
• Experience with databases (such as Oracle, MSSQL, MySQL)
• Experience installing complex applications on UNIX/Linux platforms
• Experience in building custom API integrations Proficient in Custom objects and rule configurations.
• Experience with SailPoint Upgrades and Patch installation.
• Strong communications skills (written and verbal)
  
  

Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.


Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.