Job Description
About the Role:
We are looking for a Senior Scrum Master - Salesforce Technology with 7+ years of experience as a Scrum Master (or Agile Delivery Lead) on software/product teams.
Requirements
- Demonstrated success delivering complex work across multiple stakeholders and competing priorities.
- Experience supporting Salesforce delivery (partnering directly with Salesforce Admins/Developers and understanding Salesforce release/deployment concepts).
- Strong facilitation skills: you run meetings that produce decisions, accountability, and momentum.
- Strong written communication (clear status, crisp risks, actionable next steps).
- Familiarity with Agile tooling (Jira and/or Azure DevOps, Confluence) and using dashboards to keep stakeholders aligned.
Preferred Qualifications (Strong Plus)
- Scrum certification (CSM/PSM I) or equivalent practical experience.
- Salesforce Administration experience (hands-on): understanding of objects, fields, Flows, validation rules, record types, permission sets, queues, sharing model, and reports/dashboards.
- Salesforce certifications such as Salesforce Certified Administrator, Platform App Builder, Sales Cloud, and/or Service Cloud.
Core Competencies
- Delivery execution, facilitation, and stakeholder management
- Dependency management and critical path thinking
- Metrics-driven leadership and analytical reporting
- Comfort operating in complex, regulated environments
- Practical tooling expertise and automation mindset
- Clear writing and documentation discipline.
- Portfolio tracking is consistent, visible, and trusted by stakeholders.
- Dependencies and risks are proactively managed with minimal surprises.
- Backlog quality improves and teams deliver with increased predictability.
- KPI dashboards exist and are used for decisions (not just reporting).
- AI-enabled workflows reduce time spent on admin/reporting and improve clarity and responsiveness.
