Senior Salesforce Solution Architect (10+ Yr )

Job Description – Senior Salesforce Solution Architect

Position: Senior Salesforce Solution Architect

Experience: 10+ Years

Role Type: Contract

Domain: Salesforce / CRM / Digital Transformation

Job Overview

We are looking for an experienced Senior Salesforce Solution Architect to lead the architecture, design, and implementation of enterprise-level Salesforce solutions. The ideal candidate will work closely with business stakeholders, technical teams, and implementation partners to translate business requirements into scalable, secure, and high-performing Salesforce solutions.

The candidate should have strong expertise across Salesforce Sales Cloud, Service Cloud, and Experience Cloud, along with hands-on knowledge of Salesforce development, integrations, data architecture, security, and governance.

This role requires a combination of technical expertise, strategic thinking, solution design capabilities, and strong client-facing communication skills.

Key Responsibilities

1. Salesforce Solution Architecture

• Lead end-to-end Salesforce architecture and solution design for enterprise initiatives.
• Translate business requirements into scalable and maintainable Salesforce solutions.
• Design solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• Develop architecture documents, technical specifications, data models, and integration designs.
• Ensure adherence to Salesforce architecture best practices.

2. Existing Platform Assessment & Optimization

• Assess existing Salesforce implementations and identify architectural gaps.
• Review customizations, configurations, integrations, workflows, and data models.
• Identify and reduce technical debt while improving system performance.
• Establish architecture standards and design principles.

3. Digital Transformation & New Initiatives

• Collaborate with business stakeholders to understand business objectives and requirements.
• Lead technical discovery sessions and architecture workshops.
• Evaluate Salesforce standard functionality, custom development, and AppExchange solutions.
• Define implementation roadmaps, technical priorities, dependencies, and risks.

4. Salesforce Integration & AppExchange

• Design and govern integrations between Salesforce and third-party applications.
• Work with AppExchange solutions such as Blackthorn.
• Define API strategies, middleware, authentication, and data synchronization mechanisms.
• Evaluate third-party applications based on business and technical requirements.
• Ensure seamless integration across enterprise systems.

5. Data & Security Architecture

• Design scalable Salesforce data models and data access strategies.
• Implement Salesforce security and sharing mechanisms, including:
• Profiles and Permission Sets
• Permission Set Groups
• Role Hierarchy
• Sharing Rules
• Organization-Wide Defaults (OWD)
• Experience Cloud external-user security
• Ensure data quality, privacy, governance, migration, and retention standards.

6. Technical Leadership & Governance

• Act as the primary Salesforce technical advisor for clients.
• Conduct architecture reviews and provide technical guidance to development teams.
• Establish Salesforce development standards and governance practices.
• Mentor Salesforce developers, administrators, and implementation partners.
• Document architectural decisions and technical recommendations.

7. Client & Stakeholder Management

• Work closely with business leaders, product owners, developers, and technical teams.
• Conduct requirement-gathering and solution-design workshops.
• Communicate technical concepts effectively to business stakeholders.
• Recommend solutions considering scalability, cost, timelines, and long-term business value.

Required Technical Skills

• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce Experience Cloud
• Salesforce Solution Architecture
• Salesforce Data Modeling
• Salesforce Security & Sharing
• Apex & Lightning Development
• Lightning Web Components (LWC)
• Salesforce APIs & Integrations
• AppExchange Applications
• Salesforce Automation
• Integration Architecture
• Technical Governance
• Salesforce DevOps & Release Management

Required Qualifications

• 10+ years of overall Salesforce experience.
• Strong experience in Salesforce architecture and enterprise solution design.
• Proven experience designing complex Salesforce solutions across multiple clouds.
• Experience managing large-scale Salesforce implementations and technical debt.
• Strong understanding of integration patterns, APIs, and third-party applications.
• Experience in architecture reviews, technical governance, and stakeholder management.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work directly with clients and senior business stakeholders.

Preferred Qualifications

• Salesforce Certified Application Architect or System Architect.
• Experience with MuleSoft, Boomi, or similar middleware platforms.
• Knowledge of CI/CD and Salesforce DevOps tools.
• Exposure to Salesforce Data Cloud and Marketing Cloud.
• Experience with Salesforce Nonprofit Cloud or nonprofit business processes.
• Experience integrating Salesforce with event management, payment, marketing, finance, and constituent-management platforms.

Key Competencies

• Enterprise Solution Architecture
• Strategic & Analytical Thinking
• Technical Problem-Solving
• Client Advisory & Stakeholder Management
• Technical Leadership
• Architecture Governance
• Continuous Improvement

Expected Outcomes

• Build scalable, secure, and maintainable Salesforce architecture.
• Optimize existing Salesforce implementations.
• Reduce technical debt and unnecessary customizations.
• Establish enterprise-wide Salesforce architecture standards.
• Deliver a long-term Salesforce technology roadmap aligned with business objectives.