Senior Salesforce Marketing Cloud QA Engineer / Analyst

Job Summary

We are looking for a highly experienced Senior Salesforce Marketing Cloud QA Engineer / Analyst responsible for

ensuring quality across end-to-end marketing campaign execution, integrations, and data flows within Salesforce

Marketing Cloud and related systems.

The role requires strong QA expertise, deep understanding of marketing automation workflows, and hands-on

experience in validating complex integrations and data pipelines in Agile environments.

Must Have Skills & Responsibilities

Salesforce Marketing Cloud Testing

• Strong hands-on experience in Salesforce Marketing Cloud testing

• End-to-end validation of campaign flows including Journeys, Automations, Email/Content execution

QA & Testing Expertise

• Experience in Functional, Regression, System, Integration Testing, and UAT support

• Strong capability in defining and executing test strategy, test planning, test execution, and release

readiness in Agile projects

API & Data Validation

• Experience in testing APIs, integrations, and data flows

• Validate data accuracy, data mapping, and downstream system impacts

SQL & Data Testing

• Strong experience in SQL for data validation

• Validate campaign data, audience lists, reports, and data exports

Tools & Platforms

• Hands-on experience with Salesforce Marketing Cloud

• Experience with JIRA for defect and test management

Communication & Problem Solving

• Strong analytical and troubleshooting skills across systems and data flows

• Ability to clearly communicate technical issues, risks, and impacts to business stakeholders

• Strong ownership mindset with proactive issue resolution and risk identification

Nice to Have

• Exposure to Salesforce Data Cloud (segmentation, activation, data quality validation)

• Experience with AWS, SAP, or broader MarTech ecosystems

• Knowledge of test automation frameworks

• Exposure to monitoring and logging tools for release health tracking

• Experience with MC Personalization, Sales Cloud, AWS services (S3, Lambda, CloudWatch)

• Experience with Datadog and API testing tools such as Postman or Bruno

• Experience mentoring junior QA engineers and contributing to QA best practices and documentation

Key Attributes

• Strong ownership and accountability

• Ability to work independently in Agile environments

• Strong collaboration with cross-functional teams

• Focus on delivering high-quality and stable releases