CAPGEMINI :
About Company : Capgemini is a leading global provider of consulting, technology services, and digital transformation, with 420,000 team members in over 50 countries. Headquartered in Paris, France, it specializes in AI, engineering, cloud, and digital services to help businesses navigate rapid technology shifts. Founded in 1967, it is recognized for its commitment to sustainability and ethical business practices.
Job Title : Senior Salesforce Developer
Key Skills : Salesforce, Service Cloud, Integrations, AI, Agentforce
Job Locations : Pan India
Experience : 8+ years
Education Qualification : Any Degree Graduation
Work Mode : Hybird
Employment Type : Contract
Notice Period : Immediate - 10 Days
Job description:
- Sr Service Cloud Developer + Integrations + AI Years of experience: 5-8 Must Have: -Experience with developing lightning components –LWC (At least 2 Projects) - Design and development of data migration routines using Bulk Load API - Design and development of integration routines using SFDC APIs - Design and development tasks for integrating Salesforce to middleware like Mulesoft. - Design and development custom coding skills using Apex - Experience with Salesforce Service Cloud – Case Management , Email to Case , Omnichannel *(CTI , Text ), Decision tree , Chat bot, Knowledge Management etc . -Experience with App Exchange Products – Selection Integration - Agile delivery experience, design and development skills - Salesforce Admin , Developer Service Cloud certifications - Prior project experience as an integration analyst on at least one project - Experience with MuleSoft/Azure Integration; Salesforce Integration patterns, authentication methods. - Knowledge of data loading tools (Data Loader, Bulk API). - Experience with DocuSign for Salesforce - Hands-on with Einstein for Service/Agentforce, Flows, Omni-Channel, and analytics. - Familiarity with prompt engineering/safety for AI features; compliance considerations