Senior Salesforce Developer

Position: Permanent

Role: Sr. Salesforce Developer - Support

Experience: 5+ Years

Location: Chennai/Bangalore

Shift: 7am to 4pm

Work Mode: Initial 3 months WFO, post that can be Hybrid

Senior Salesforce Developer

Specializing in Sales Cloud, Service Cloud, Salesforce Industries/Vlocity, Field Service, LWC, Apex, and REST APIs integration.

Background

• 35+ years working hands-on with Salesforce development
• Worked in enterprise environments and knowledge around multiple orgs (DEV, UAT, PROD)
• Comfortable maintaining and improving existing applicationsnot just building from scratch
• Can jump into complex codebases without getting overwhelmed
• Understand ITIL/ALM processes (incident management, change control, etc.)
• Worked in high-volume or regulated industries

Salesforce Expertise

• Sales Cloud

Deep knowledge of Leads, Accounts, Contacts, and Opportunities

Experience customizing sales processes and pipelines

Proficient with Flows, Validation Rules, and Approval Processes

Able to take complex sales workflows and make them better

• Service Cloud

Case Management is second nature

Experience setting up Omnichannel routing, queues, and escalations

Comfortable customizing the Service Console

Knowledge of Knowledge Base configuration

CTI integrations experience is a plus

• Salesforce Industries/Vlocity

Real experience with DataRaptors, Integration Procedures, OmniScripts, and FlexCards

Able to maintain and optimize existing Vlocity solutions without breaking things

Understanding of data models and best practices

Understanding of catalog, products, pricelists and promotions management

Deployment experience is a nice-to-have

• Field Service Lightning

Experience with Work Orders, Service Appointments, and scheduling

Knowledge of integrating FSL with Sales and Service Cloud

Technical Skills

• Apex Development

Writes clean, bulkified code

Comfortable with async Apex (Batch, Queueable, Future methods)

Understanding of Governor Limits and how to work within them

Can debug production issues independently

• Lightning Web Components

Builds and maintains reusable components

Knowledge of Lightning Data Service and component communication

Can optimize performance and fix production bugs

Experience integrating LWCs with Apex and Vlocity

• Integrations & APIs

REST APIs are familiar territory

Experience building custom Apex REST services

Understanding of OAuth 2.0

Background connecting Salesforce with ERPs, billing systems, and legacy platforms

Can troubleshoot integration failures from start to finish

• DevOps & Deployment

Git is part of the daily workflow (branching, code reviews, pull requests)

Experience with Salesforce DX and CI/CD pipelines

Can handle hotfixes and emergency releases independently

Understanding of deployment best practices

GitHub knowledge is a plus

• Quality & Testing

Cares about code quality

Writes meaningful Apex unit tests (not just to hit 75% coverage)

Validates fixes thoroughly before they go live

Way of Working

• Independent Problem-Solver: Can take an issue from something's broken all the way to fixed in production
• Strong Troubleshooter: Knows how to use logs, debug traces, and monitoring tools
• Balanced Thinker: Knows when to apply a quick fix vs. when to push for a proper solution
• Great Communicator: Works well with Business Analysts, Team Leaders, and Architects
• Good Documenter: Leaves clear notes so others can understand the work
• Team Player: Experience in distributed or multi-vendor teams is a bonus

• Certifications (Must Have)

Salesforce Platform Developer I

Javascript Developer

• Certifications (Nice to Have)

Sales Cloud Consultant

Service Cloud Consultant

Salesforce Industries (Vlocity) certifications

Field Service Lightning certification