We are hiring a Salesforce Senior Developer Agentforce Engineer for our client.
Position overview
We are hiring a Salesforce Agentforce Engineer in India (on-site) to design, develop, and implement intelligent Salesforce solutions that leverage Agentforce, AI, and Data Cloud to transform customer and agent experiences.
This role is ideal for someone who is deeply passionate about AI in Salesforce, combining technical problem-solving skills with a strong product mindset. You will build next-generation service automation, AI copilots, and data-driven experiences, bridging the gap between traditional Salesforce and the agentic enterprise era.
This is a hands-on, client-facing engineering role for a top performer who can research, prototype, and implement AI solutions that make a real business impact.
What you will do
Design and build intelligent solutions
- Develop and deploy Agentforce-powered automations and copilots within Salesforce Service and Experience Cloud
- Integrate AI models, prompt templates, and Einstein Trust Layer components to create secure, explainable AI workflows
- Work with Data Cloud for identity resolution, segmentation, and real-time insights that enhance AI-driven experiences
- Build scalable solutions using Apex, LWC, Flows, and integrations to connect Agentforce with external data or apps
- Conduct R&D on new Salesforce AI features, evaluating tools like Prompt Builder, Copilot Studio, and Einstein 1 Platform for production readiness
AI, data, and debugging excellence
- Debug and optimize AI workflows, improving accuracy, latency, and performance
- Design feedback loops and metrics to measure AI effectiveness and model performance
- Collaborate with data engineers to ensure structured and harmonized data flow between Salesforce and external systems
Client engagement and solutioning
- Partner with clients to identify AI and automation use cases aligned with business goals
- Communicate complex AI and data concepts in simple, business-friendly language
- Collaborate with architects and PMs to define technical strategy, sprint goals, and delivery milestones
Innovation and knowledge sharing
- Lead internal R&D efforts on Agentforce and Data Cloud use cases
- Contribute to blogs, case studies, or internal AI knowledge sessions
- Mentor developers on AI and automation best practices
What you bring
Experience
- 4+ years of experience in Salesforce development and customization
- Proven delivery experience across Service Cloud, Experience Cloud, and at least one Sales Cloud implementation
- Proficiency in Apex, LWC, Visualforce, Flows, Integrations, and Platform Events
- Hands-on experience with CI/CD tools and Git-based version control
- Exposure to Agentforce and Data Cloud (preferred and highly valued)
Technical strengths
- Strong debugging, troubleshooting, and performance optimization skills
- Deep understanding of Salesforce architecture, data models, security, and integration design
- R&D-oriented mindset, enjoys exploring new tech, solving tough problems, and experimenting with AI
- Experience with Voice integrations or conversational AI (preferred)
- Ability to turn prototypes into production-ready, scalable solutions
Leadership and collaboration
- Capable of leading, training, or stepping into a supporting role when needed
- Excellent communication and client engagement skills
- Self-driven, dependable, and passionate about innovation and growth
- A team player who believes in helping others succeed while raising the bar for everyone
Who you should be
- Client-confident communicator who simplifies complex AI and Salesforce concepts into actionable insights
- Natural conversationalist who keeps discussions focused and productive
- Consultant mindset that connects technology to business outcomes
- Adaptive problem-solver who brings structure to ambiguity
- Voice and AI curious, excited about how automation reshapes customer experiences
- Positive operator who takes ownership and delivers under pressure
- Ambitious for impact and long-term client success
Location and work authorization
- Location: Mohali, India (On-site)
- Candidates must be legally eligible to work in India at the time of application
Equal opportunity statement
Our client is an Equal Opportunity Employer. Employment decisions are made without regard to race, religion, caste, color, gender, gender identity or expression, sexual orientation, age, disability, marital status, or any other status protected under applicable law in India.
