Senior Salesforce Developer

Job Description Salesforce Developer + Admin + Support

Experience: 7+ Years

Location: Gurgaon (Hybrid 3 Days Work from Office)

• Primary Skills: Salesforce, Apex, Lightning Web Components (LWC), Aura, Visualforce, Salesforce Administration, Sales Cloud, Service Cloud, Salesforce Flow, SOQL, SOSL, REST API, SOAP API, Integration, Salesforce DX, Git, CI/CD, Data Loader, Reports & Dashboards, User Management, Production Support, Incident Management, Agile, SQL

Job Summary:

We are looking for an experienced Salesforce Developer + Administrator + Support Engineer with 7+ years of hands-on experience in Salesforce development, administration, and production support. The ideal candidate should possess strong expertise in configuring and customizing Salesforce, developing scalable solutions using Apex and Lightning technologies, managing user administration, and providing L2/L3 application support. The role requires close collaboration with business stakeholders, QA teams, and technical teams to deliver high-quality Salesforce solutions.

Key Responsibilities:

• Design, develop, test, and deploy scalable Salesforce solutions.
• Develop custom applications using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, SOQL, and SOSL.
• Build and maintain Apex Classes, Triggers, Batch Apex, Queueable Apex, and Scheduled Jobs.

• Configure Salesforce objects, fields, page layouts, record types, validation rules, workflows, approval processes, and Flow automation.
• Manage users, roles, profiles, permission sets, sharing rules, and security settings.
• Provide L2/L3 production support for Salesforce applications.
• Investigate and resolve production incidents within SLA timelines.
• Perform root cause analysis and implement permanent fixes.

Required Skills:

• 7+ years of Salesforce development and administration experience.
• Strong experience with Sales Cloud and Service Cloud.
• Hands-on experience with Lightning Web Components (LWC) and Apex development.
• Experience in Salesforce configuration and declarative development.
• Strong knowledge of Salesforce security model.
• Experience working on integrations with third-party applications.
• Hands-on experience in production support and incident management.
• Experience in Agile/Scrum development environments.
• Strong troubleshooting and debugging skills.

About Atain:

(http://www.atain.com)

Atain is an enterprise orchestration partner that aligns people, processes, and platforms with AI to redefine work and deliver assured outcomes. It is enabled through the SMART Frameworkdriving superior metrics with AI-redefined work, the TechBud platform, a GenAI foundation built on zero-pilot architecture and ISO 42001 standards, a robust partner ecosystem, and deep domain expertise. Atain's Unified Hub continuously senses, predicts, and re-orchestrates work across people, processes, and platforms to deliver assured outcomes. The centers of skill and scale combine deep expertise with AI to deliver assured outcomes. For more information, visit www.atain.com

Atain is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.