Senior Salesforce Administrator

Company Description Bureau Veritas is a global leader in testing, inspection, and certification services, helping clients meet critical challenges related to quality, health and safety, environmental protection, and social responsibility. The company provides independent expertise that builds trust between businesses, public authorities, and end clients. As a Business to Business to Society company, Bureau Veritas works closely with organizations to address today's most pressing societal and regulatory expectations. The company operates worldwide and is listed on Euronext Paris (Compartment A, ISIN code FR 0006174348, stock symbol: BVI), offering applicants the opportunity to contribute to meaningful, large-scale impact.

Designation : Senior Salesforce Administrator

Resource Experience : 6 – 8 Year's

As part of the Salesforce COEteam, candidate will be responsible to support various Salesforce support activities which includes maintaining and supporting various Salesforce Instances used by Bureau Veritas business units across globe.

Key Qualities :

·      Enthusiasm in customer and internal interactions

·      Excellent written and verbal communication skills

·      Excitement while troubleshooting customer problems

·      Willingness to help customers become more knowledgeable

·      Ability to triage high profile and/or urgent customer issues

·      Works well with other team members and individually with minimal supervision

Key Responsibilities:

• Responsible for revolving all Tier 3 support queries, that relate to user set-up, territory and data management, bugs and maintenance and support of projects tasks in UAT and Production.
• Responsible for all Tier 3 escalations which relate to the enhancement of existing functionality and Small enhancement requests.
• Responsible for delivering mid level complex configurations, enhancements.
• Should have skills to go through the code and analyse from first level analysis prospective.
• Should have good understanding of Salesforce Platform and limitations around same.
•  Must have extensive knowledge of Salesforce Point and click tasks like Process, Flows, Workflows.
• Good exposure of Data Migrations, Sharing & Visibility mgmt., SFDX CLI, VSCode, GIT.
• Work as Individual contributor for Tier 3 Cases.
• Offer guidance and mentoring to the other Salesforce Support team members.
• Good knowledge of Salesforce Integrations and have experience on any of the integration tools.
• Undertake development of SFDC reporting tools, systems documentation and technical process flows.
• Support the Salesforce COE Support & Development team to implement a tailored and scalable Salesforce solution.
• Should have skills to do both manual and automated data migrations using ETL tools
• Basic understanding of one or more programming languages Python/Ruby/JS/PHP/Per
• Salesforce Functional & Technical knowledge with over 5 + Years of relevant experience in Salesforce.
• Experience in implementing and running data governance initiatives is necessary.
• Salesforce certifications – ADM 201 (required), App Builder (required), Sales Cloud Consultant (required).
• Experience in Salesforce administration, Data Migration, Integration (Supporting / debugging existing) Integration.
• Excellent Communication (Written & Verbal) Skills.
• Should be able to do configuration and development skills using Apex / VF/ SF Lightning.
• Should be able to fix the Bugs and able to enhance the functionality using Apex, SF Lightning.
• Should have good working knowledge of CI/CD/SFDX.