Job Description – Senior Sales Manager (Residential Real Estate)
Position: Senior Sales Manager
Location: Kolkata
Experience: 1–3 Years
Open Positions: 2
Compensation: ₹3 – ₹5 LPA + Attractive Performance Incentives
Gender: Male / Female
About the Company
We are a leading real estate channel partner company specializing in residential property sales across Kolkata. We work with reputed developers and assist homebuyers in identifying and purchasing the right property through a consultative sales approach.
Role Overview
The Senior Sales Manager will be responsible for managing qualified leads generated by the Pre-Sales Team and converting them into successful sales. The role requires excellent communication, customer relationship management, site visit coordination, negotiation skills, and the ability to deliver a seamless home-buying experience.
Key Responsibilities
- Handle and manage qualified leads assigned by the Pre-Sales Team.
- Engage with prospective customers to understand their requirements and buying preferences.
- Conduct client meetings, project presentations, and property demonstrations.
- Coordinate and accompany customers for project site visits and property inspections.
- Build strong relationships with prospective buyers through regular follow-ups and consultations.
- Explain project specifications, pricing, floor plans, payment schedules, and available offers.
- Guide customers through the complete sales cycle from enquiry to booking closure.
- Negotiate and close deals while ensuring high levels of customer satisfaction.
- Work closely with the Pre-Sales Team to ensure smooth lead handover, tracking, and conversion.
- Maintain accurate customer records, follow-up schedules, and sales updates in the CRM system.
- Achieve monthly, quarterly, and annual sales targets.
- Stay updated on project inventory, market trends, competitor activities, and pricing dynamics.
- Coordinate with developers, internal teams, and customers to facilitate smooth booking and documentation processes.
- Ensure timely collection of customer documents and support post-booking coordination when required.
Key Performance Indicators (KPIs)
- Site Visits Conducted
- Sales Closures / Bookings
- Revenue Generated
- Lead-to-Site Visit Conversion Ratio
- Site Visit-to-Booking Conversion Ratio
- Follow-Up Effectiveness
- Customer Satisfaction and Retention
Desired Candidate ProfileEducational Qualification
- Graduate in any discipline (Mandatory)
- Higher educational qualifications will be preferred.
Experience
- 1–3 years of experience in Real Estate Sales, Insurance, Banking, Hospitality, Automotive, Wealth Management, or any customer-facing sales role.
- Proven experience in handling clients and achieving sales targets will be preferred.
Skills & Competencies
- Excellent verbal and written communication skills.
- Strong negotiation, persuasion, and closing abilities.
- Presentable personality with a professional appearance.
- Strong customer relationship management skills.
- Ability to work in a target-driven and fast-paced environment.
- Good analytical, organizational, and follow-up skills.
- Self-motivated with a proactive approach towards sales.
Language Requirements
- Bengali – Speak & Understand
- Hindi – Speak & Understand
- English – Read, Speak & Understand
What We Offer
- Attractive fixed salary with performance-based incentives.
- Opportunity to work with reputed residential real estate projects across Kolkata.
- Structured training and professional development programs.
- Clear career progression opportunities within the organization.
- Dynamic, growth-oriented, and performance-driven work environment.
Ideal Candidate
A confident, articulate, and result-oriented sales professional who enjoys interacting with customers, understands their requirements, and possesses the ability to convert opportunities into successful sales while delivering an exceptional customer experience.
