Senior Sales Associate
Location: Bhubaneswar
Employment Type: Full-time
Company Overview
FusionStays is a travel startup dedicated to promoting offbeat travel experiences. We curate unique stays and itineraries across lesser-known destinations, providing travelers with authentic experiences while helping local hospitality businesses grow through our technology and travel platform.
Job Overview
FusionStays is looking for an experienced and results-driven Senior Sales Associate in Bhubaneswar to manage travel sales for the Odisha market. The role involves engaging with prospective customers, understanding their travel preferences, converting qualified leads into bookings, and delivering exceptional customer service throughout the sales journey.
Key Responsibilities
- Handle inbound sales inquiries via calls, WhatsApp, and emails.
- Convert qualified leads into confirmed bookings for holiday packages, hotels, resorts, and homestays.
- Understand customer requirements and recommend suitable travel experiences.
- Build strong customer relationships through timely follow-ups.
- Achieve monthly revenue goals.
- Maintain accurate customer information and sales updates in the CRM.
- Coordinate with the Operations team to ensure smooth booking execution.
- Resolve customer queries professionally and provide excellent pre-booking support.
- Work closely with internal teams to maximize customer satisfaction.
Required Skills & Qualifications
- Bachelor's degree in any discipline.
- 4-6 years of experience in B2C Sales.
- Fluency in Oriya is mandatory.
- Good communication skills and command in English.
- Excellent negotiation and customer handling skills.
- Basic knowledge of MS Office and CRM software.
- Target-oriented with a strong sales mindset.
- Ability to work in a fast-paced environment.
Compensation & Benefits
- Salary: Rs.40,000 onwards
- Attractive performance incentives
- Performance-based bonuses
- Career growth opportunities
- Exposure to the travel and hospitality industry
