Location: Pune
Company: Falchion Xeniaa
Experience: Minimum 5 years in B2B SaaS or Tech Product Sales
Compensation: 40,000 + performance-based incentives
About Us
Falchion Xeniaa is a fast-growing SaaS platform transforming point-of-sale (POS) operations for restaurants and hospitality businesses. We empower F&B brands with smart, tech-driven solutions to streamline operations, increase revenue, and enhance customer experience.
We are looking for a dynamic and results-driven Sales Executive to handle and convert incoming sales inquiries. This role is crucial in driving sales growth, building lasting customer relationships, and enhancing the company's digital presence.
Key Responsibilities:
- Qualify leads and follow up via field visits, phone, email, or chat to convert them into sales.
- Maintain accurate and up-to-date records of inquiries, follow-ups, and sales in CRM or Excel.
- Regularly update product listings, prices, images, and offers on online platforms.
- Ensure a high response rate and quick turnaround for all online leads.
- Coordinate with internal teams to ensure smooth sales processing and high customer satisfaction.
- Monitor competitors and improve listing visibility through content optimisation.
- Report daily/weekly performance metrics, including leads handled, conversion rates, and customer feedback.
- Regularly onboard resellers and maintain relationships
- Manage the whole sales cycle from lead generation and continuing through to closing the sale.
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Successfully create business from new and existing customer accounts
Requirements:
- 5+ years of experience in SAAS sales, lead handling, or inside sales.
- Graduate in Business, Marketing, or a related field.
- Strong communication and negotiation skills in Hindi and English.
- Familiarity with online marketplaces, CRM systems, and Google Sheets.
- Ability to multitask and consistently meet sales targets.
What We Offer
- Competitive compensation package with performance-linked incentives
- Be part of a growing, innovation-driven product company in the F&B tech space
- A transparent, supportive, and collaborative work environment
- High visibility and ownership in a client-facing role
- Real opportunities for career growth and advancement
