Job Overview:
We are looking for a highly motivated and well-spoken Senior Sales Manager who will be responsible for handling walk-in clients at our Experience Centre, managing incoming leads, and converting enquiries into successful sales. The ideal candidate should have excellent communication skills, strong closing ability, and a customer-first approach.
Key Responsibilities:
- Attend and engage with walk-in customers at the Experience Centre
- Understand customer requirements and recommend suitable coffee machine solutions
- Conduct live product demonstrations and explain machine features confidently
- Handle inbound and outbound sales calls and follow-ups
- Convert leads into sales through effective communication and persuasion
- Maintain proper client records and follow-up sheets
- Coordinate with service and technical teams for smooth installation and after-sales support
- Build long-term relationships with clients for repeat business and referrals
- Achieve monthly sales targets and contribute to overall revenue growth
Required Skills:
- Excellent communication and interpersonal skills
- Strong sales and closing skills
- Confidence in handling premium clients and high-value products
- Ability to explain technical products in a simple and convincing manner
- Good follow-up and relationship management skills
- Presentable personality with a professional attitude
Eligibility Criteria:
- 3–5 years of experience in sales (preferably in premium products / hospitality / equipment)
- Experience in handling walk-in customers and call-based sales
- Basic understanding of coffee machines or willingness to learn
- Graduate (preferred)
What We Offer:
- High-growth opportunity in a premium coffee machine brand
- Direct client interaction and strong learning exposure
- Attractive incentives based on performance
- Work in a dynamic and fast-growing industry
Ideal Candidate Profile:
Someone who can confidently handle customers face-to-face, take control of sales calls, and most importantly — close deals efficiently while maintaining a premium customer experience.
