Senior Sales Engineer

1. Business Development

• Devise effective territory sales and marketing strategies.

• Professionally handle incoming requests from customers within

defined territory.

• Generate new business leads or opportunities based on

similar/existing solutions provided to customers.

• Thoroughly and effectively gather customer information.

• Maintain a balance between company policy and customer

benefits.

• Continuously evaluate and identify opportunities to drive process

improvements.

• Present products and services to prospective customers.

• Perform product demonstration.

• Active participation in tender.

• Early engagement with PSU & private customers for requirement.

• Achieving assigned territory business target.

• Implementing effective strategies to maximize profitability.

• Effectively handling customer negotiation to ensure maximum

order value & profit with favorable T&C to the organization.

• Payment follows up.

2. Customer Relationship

• Knowledge of Support/Communication etiquettes for general

day-to-day client communication.

• Communicate with client for ongoing Issues / Product Trainings.

• Administer regular feedback from the customer for product

improvement.

• Working with a team or individually to enhance customer

experience and solve grievances.

3.Data Management

• Work on Supports in-house tasks like updating timesheet,

preparing Weekly Reports etc.

• Opportunity Follow up and Update in CRM System with precise

order closing details (e.g., time & amount).

• Prepare and submit reports weekly/monthly MIS reports to the

Regional Manager.

• Ensure accurate opportunity/customer details to be entered into the

CRM System.

4. Business Analysis

• Analyze data to find the most efficient sales methods.

• Discover sales opportunities through market research.

• Participate in industry or promotional events (e.g., trade shows) to

cultivate customer relationships.

• Monitor competition within assigned region.