Senior Sales Enablement Manager

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior.

Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs.

MoEngage's AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester WaveTM: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester WaveTM 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

About the Role

MoEngage is hiring a Senior Sales Enablement Manager to own enablement for the APAC Sales org — spanning SDRs, AEs, and SCs. You'll drive rep readiness from day one through tenure, and build the tools that make the field faster and sharper.

Responsibilities

1. Onboarding

• Design and run structured onboarding for new SDRs/AEs/SCs — product, sales methodology, process, and tooling
• Build certification checkpoints and ramp-time benchmarks; track time-to-first-deal and ramp velocity
• Partner with hiring managers to identify onboarding gaps by role and region

2. Everboarding

• Own ongoing skill development: certifications, refresher trainings, win/loss debriefs, call coaching programs
• Run regular enablement cadences (office hours, roleplays, update briefings)
• Build and maintain performance metrics tracking (rep proficiency, content engagement, quota attainment correlation)

3. Shipping GTM Productivity Tools

• Identify workflow gaps across the Sales org and ship tools (including AI-powered ones) to close them
• Partner with cross-functional teams to integrate tools into Salesforce, Slack, and CRM workflows
• Drive adoption of new tools and AI agents across the region

Requirements

• 5+ years in Sales Enablement or GTM roles at a multi-product B2B SaaS company with distributed/global teams
• Fast learner — able to pick up any product or domain quickly and translate it into enablement content
• Skilled at enabling teams through multiple mediums (live training, async docs, video, in-app tools)
• A strong individual contributor who can fully own the APAC region with minimal oversight
• Proven experience building onboarding/certification programs at scale
• Hands-on experience with enablement tooling (call intelligence, content platforms, CRM, Slack)
• Comfort working with AI tools to build or improve enablement workflows
• Strong stakeholder management across the Sales org

Nice to Have

• Experience with automation/agent-building platforms

At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment at MoEngage is based solely on professional competence, skills, and experience. West and firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law. It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really

smart and passionate people as we scale much more to build a world-class technology team