Job Title: Risk & Fraud Analyst
Company: ZXPE Services Pvt Ltd
Location: Sector 62, Noida
Employment Type: Full-Time
Experience Required: 26 years (Fintech / Payments / Banking preferred)
About ZXPay: www.zxpay.in
ZXPay is an emerging fintech platform offering a suite of services including Domestic Money Transfer (DMT), AePS, QR Code-based cash withdrawal, utility bill payments, cash management, travel bookings, and MATM services. We operate on a multi-tier distribution model Retailers, Distributors, and Master Distributors to ensure seamless last-mile delivery of financial services.
Role Overview:
We are looking for a Risk & Fraud Analyst with strong fintech experience to monitor, detect, investigate, and prevent fraudulent activities across digital payment platforms. The role requires a solid understanding of payments, DMT, AePS, wallets, merchant onboarding, and KYC/AML frameworks, along with the ability to work closely with internal teams, banks, API partners, and law enforcement agencies.
This role is critical in safeguarding company funds, ensuring regulatory compliance, and maintaining trust with merchants, partners, and customers.
Key Responsibilities:
Fraud Monitoring & Detection
- Monitor real-time and post-transaction data across DMT, AePS, IMPS, NEFT, BBPS, Wallets, QR, and APIs
- Identify suspicious patterns, velocity breaches, abnormal transaction behavior, and emerging fraud trends
- Investigate fraud cases including charge-backs, wallet misuse, mule accounts, fake merchants, and agent-level fraud.
- Create a Charge-back defense mechanism.
- Recommend and implement preventive controls and fraud mitigation measures
Risk Analysis & Controls
- Design, implement, and continuously refine risk rules, thresholds, and transaction limits
- Perform merchant, distributor, and API partner risk profiling
- Assess new products, services, and integrations from a risk and fraud perspective
- Assist in setting up risk scoring models and monitoring frameworks
- Compliance & Regulatory Alignment
- Ensure adherence to RBI guidelines, PMLA, AML/CTF norms, IT Act, and data protection requirements
- Support KYC, CKYC reviews, enhanced due diligence, and merchant audits
- Prepare documentation and reports for banks, auditors, regulators, and internal stakeholders
- Coordinate during regulatory inspections and partner bank audits
Incident & Escalation Management
- Handle fraud escalations and high-risk incidents end-to-end
- Coordinate with banks, API partners, cyber-crime authorities, and law enforcement agencies when required
- Track fund holds, recoveries, reversals, and case closures
- Maintain detailed fraud case logs, root cause analysis (RCA), and closure reports
Reporting & MIS
- Prepare daily, weekly, and monthly Risk & Fraud MIS
- Share insights on fraud trends, financial exposure, recoveries, and preventive actions
- Present structured reports to senior management and leadership teams
Cross-Functional Collaboration
- Work closely with Finance, Operations, Technology, Legal, Compliance, and Customer Support teams
- Provide risk inputs for merchant onboarding, product launches, and policy updates
- Conduct internal awareness sessions and support fraud-prevention training initiatives
Required Skills & Competencies
- Strong understanding of the fintech and digital payments ecosystem
- Hands-on experience with DMT, AePS, Wallets, IMPS/NEFT, and BBPS
- Practical knowledge of merchant, agent, and transaction-level fraud
- Familiarity with RBI, PMLA, AML/CTF, and KYC regulations
- Strong analytical and investigative skills with attention to detail
- Ability to handle sensitive cases and work under pressure
- Clear communication and documentation skills.
- Ability to defend fake chargebacks and transaction frauds.
Educational Qualifications
Bachelor's degree in Finance, Banking, Commerce, Economics, Risk Management, or a related field
AML, Fraud, or Risk-related certifications preferred but not mandatory
Experience Requirements
- 26 years of experience in Risk & Fraud roles within fintech, payments, banks, NBFCs, or digital wallet platforms
- Prior exposure to Business Correspondent (BC) models, merchant networks, or API-led platforms is an added advantage
What We Offer:
- Opportunity to work in a fast-growing fintech environment.
- Autonomy and leadership exposure in handling full-cycle finance operations.
- Dynamic team and open culture.
- Competitive compensation based on experience and expertise.
Interested candidates can email their resume to: [Confidential Information]
