Senior Review Manager

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Summary

Epiq's Senior Review Managers provides project management and consultation on managed document review projects for corporations, financial institutions, pharma, real-estate companies and law firms. The Senior Review Manager must have a deep understanding of the Electronic Discovery Reference Model and a high level of proficiency with the technologies used to increase efficiencies, drive down costs, and deliver exceptional service to our clients. The Senior Review Manager must be able to effectively maintain a caseload including multiple active projects and guide the Review Managers in the team. He acts as a back up for the head of the department and will be responsible for people management, project management, client and stake holder management, he will have responsibility to maintain the reporting and capacity planning for the team and ensure that the revenue generation is in tact and aim for elimination of redundant costs .

Primary Responsibilities:

• Oversee document and manage the document review projects and review teams based at Epiq's review center in Hyderabad.
• Serve as primary point of contact for clients during managed document review projects.
• Conduct project design meetings and consult with clients on the development and implementation of efficient and effective workflows.
• Determine and manage client expectations regarding deliverables and timeframes.
• Draft workflow protocols and substantive training guidelines in partnership with case team.
• Implement workflows within various document review platforms, including the creation of batch sets, fields, choices, layouts, views, rules, security, persistent highlighting sets, and search term reports.
• Leverage the appropriate technology to improve productivity and accuracy, including the use of Technology Assisted Review (TAR) and AI capabilities such as email threading, near duplicate identification, clustering, and predictive coding.
• Execute quality control and quality assurance best practices, including the use of statistical sampling, advanced searching techniques, and application of custom scripts.
• Communicate and document substantive issues to the case team through the creation and maintenance of a query log.
• Monitor and report daily on overall progress, productivity, and accuracy of the project and team members including performance to budget.
• Track and prepare various reports adhoc and long-term reports for various needs for Senior Managment and leadership teams.
• Lead and motivate teams of permanent reviewers and contractors.
• Train the reviewers on the use of document review platforms, including the identification and mentoring of team leads and Assistant Review Managers.
• Ensure clients are frequently informed on performance to budget and any potential changes to original budget estimate.
• Coordinate case team quality control with team leads, Assistant Review Managers, and clients.
• Identify and define disclosure sets and work with case team and operations to ensure that disclosure sets are accurate and delivered per client specifications. Maintain data related to all the projects and track the quality and TAT for every project and process within DRS
• Should act as a complete back up for the head of the department and support in preparing various reports and dashboards for different needs.
• Should be a guide for the Review managers and other leads in the department. Monitor the budget and expenses and ensure reduction of costs wherever possible
• Maintain and update the hiring strategy for both FTE and Contract staff and track the landing plan accordingly
• Should act as a bridge between various departments internal and the team Mentor the team leads and below and ensure skill matrix is reviewed and skills of the team is enhanced by right strategic implementations.
  
  

Qualifications:

• LLB (three- or five-year program) or LLM (optional) India or abroad.
• Minimum 3 years of project management experience in an e-Discovery capacity. Law firm or managed review vendor experience preferred.
• Should have SME level Understanding of concepts, principles, management, processing, review, analysis and production of electronically stored information (ESI) as they relate to legal matters.
• Extensive experience with the administration of document review databases, in particular Relativity (RCA preferred).
• Familiarity with concepts and application of statistical sampling, email threading, near duplicate identification, clustering, and predictive coding.
• Proficient with Microsoft Office, particularly Excel and the use of formulas, pivot tables, and basic formatting.
• Exceptional verbal and written communication skills, including experience leading conference calls and meetings with colleagues and clients.
• Excellent issue spotting and problem-solving skills.
• Ability to manage multiple projects simultaneously. With an average of 4 projects active at any given point in time.
• Strong organizational skills and attention to detail.
• Willingness to work in flexible shifts based on client and or project needs Flexibility to work in shifts.
• Willingness to go above and beyond client expectations.
  
  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.