Senior Relationship Manager

Company Description Standard Chartered Bank has been operating in India for over 165 years and is one of the oldest foreign banks in the country, with a network of 100 branches across 42 cities. The Bank serves a broad range of clients through Corporate, Commercial and Institutional Banking and Consumer, Private and Business Banking. Globally, Standard Chartered is a leading international banking group with a presence in 53 key markets and clients in a further 64, driven by a purpose to promote commerce and prosperity through its unique diversity. In India, the Bank combines global capabilities with deep local expertise to deliver a wide range of products and services, supported by its Global Business Services centres that focus on technology and innovation. The Bank is committed to building client-centric solutions and delivering strong service experiences; more information and SEBI registrations are available at https://www.sc.com/in/ and https://tinyurl.com/33557mx5.
Role Description This is a full-time, on-site Senior Relationship Manager role based in Bengaluru. The Senior Relationship Manager will manage and grow a portfolio of high-value clients, providing tailored banking solutions across wealth management, lending, deposits, and transaction services. Responsibilities include building long-term client relationships, understanding client needs, proactively identifying opportunities, and coordinating with product, operations, and risk teams to deliver seamless service. The role involves regular client meetings, portfolio reviews, cross-selling relevant products, monitoring account performance, and ensuring adherence to regulatory and internal compliance requirements. The Senior Relationship Manager will also support acquisition initiatives, contribute to business targets, and provide market and client feedback to inform product and service improvements.
Qualifications

• Strong client relationship management and customer service skills, with experience handling affluent or priority banking clients.
• Proficiency in financial analysis, portfolio management, and understanding of wealth management, lending, and investment products.
• Sound knowledge of banking regulations, compliance standards, and risk management practices in the Indian financial services context.
• Effective communication, negotiation, and interpersonal skills, with the ability to influence and collaborate across internal teams.
• Proven sales, business development, and cross-selling capabilities, with a track record of meeting or exceeding revenue and growth targets.
• Bachelor's degree in finance, business, economics, or a related field; a postgraduate degree or relevant professional certification (e.g., NISM, CFP, MBA) is an advantage.
• Prior experience in relationship management or frontline banking roles, ideally in consumer, private, or business banking.
• Comfort with using digital banking platforms, CRM tools, and analytics to manage client portfolios and drive performance.