Senior Quality Engineer I

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

At Loyalty Partner Solutions GmbH we are pioneers and technology leaders in high-performance loyalty management software for the airline, retail, travel, and transportation sectors. Headquartered in Munich, with teams around the world, we develop comprehensive software solutions for the operation of complex customer loyalty programs, which we implement for our clients worldwide.

We develop long-term partnerships with our clients, advise them on their digitalization journey, work on innovative ideas together, and put them into practice.

Among the companies that count on our know-how are Lufthansa, for its frequent flyer program Miles & More, Deutsche Bahn AG for its BahnCard and BahnBonus programs, PAYBACK, and international air carriers such as China Southern Airlines and United Airlines.

How will you make an impact in this role

American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative Loyalty products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team!

You will be part of a fast-paced, entrepreneurial team responsible for delivering projects platform supporting our global customer base. Our Engineers that join our Technologies team will be assigned to one of several exciting teams that are responsible for development and management of business-critical products. You will be part of a fast-paced, entrepreneurial team responsible for delivering projects platform supporting our global customer base. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers.

Our Software Engineers and Quality Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at are at the core of how we create a more powerful, personal and fulfilling experience for all our customers.

Responsibilities:

• Provide end-to-end performance test solutions for various projects.

• Preparing the test strategy and test bed set up to carry out the performance testing activities

• Maintaining and integrating the appropriate set of tools, processes and procedures to ensure overall testing efficiency and effectiveness in the operations

• Collaborate with solution architects to evaluate performance optimizations respective software architecture

• Define, develop and conduct performance tests on critical functionality, isolating bottlenecks, and fine-tuning performance, reliability, and scalability

• Analyzing test results and works closely with architects, developers and operations team to log defects for performance issues

• Monitor application performance and identify performance issues

• Provide trend analysis over time and forecast performance bottlenecks before they manifest production

Qualifications:

• 10+ years of experience is required.

• Proven and hands on experience in Java, JEE, Spring, SpringBoot, Rest, Hibernate, AWS, Oracle, PostgreSQL, Maven, Jenkins, Git

• Strong experience in load and performance testing of complex software applications

• Strong understanding of performance testing concepts, methodologies and best practices

• Strong experience in Java-based software architectures

• Relevant experience with relational databases (Oracle, PostgreSQL) and SQL

• Relevant experience in cloud technologies (preferable AWS)

• Proficient in using performance testing tools (preferable JMeter)

• Proficient in using application performance monitoring tools (preferable Dynatrace)

• Strong analytical and problem-solving skills to identify performance issues and provide recommendations for improvement

• Good communication skills and ready to take responsibility

• Excellent English is a prerequisite, German is preferable

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.