Job Description

Senior QA Manager - Software Development

Location: India (Hyderabad, Bengaluru, Delhi, Mumbai, Pune)

Job Type: Full-Time

Department: Quality Assurance

Reports To: Head of Software Engineering

About the Role:

We are seeking an experienced Senior QA Manager to lead our Quality Assurance function and drive software quality excellence across desktop and web-based products. The successful candidate will define QA strategy, build scalable testing frameworks, lead a high-performing QA team, and ensure the delivery of reliable, secure, and high-quality software in an Agile environment.

Key Responsibilities

Define and implement the overall QA strategy aligned with engineering and product goals.
Build, develop, and scale QA capabilities to support a growing software engineering organization.
Lead, mentor, and manage a team of QA engineers across manual and automated testing.
Drive the design, implementation, and maintenance of automated testing frameworks for desktop, web, API, and backend applications.
Introduce and manage test management platforms, ensuring traceability, reporting, and effective test planning.
Collaborate closely with Product, Engineering, DevOps, and Delivery teams to embed quality throughout the SDLC.
Own release quality processes, including quality gates and production sign-off.
Define QA metrics and KPIs, monitor quality trends, and provide actionable insights to stakeholders.
Identify quality risks and implement mitigation plans.
Establish best practices for testing, CI/CD integration, test automation, and quality governance.
Evaluate and implement modern QA tools, frameworks, and test data management solutions.
Contribute to customer support activities, technical documentation, and testing-related engagements when required.

Required Skills & Experience

8+ years of experience in Software Quality Assurance, including at least 3 years in a leadership role.
Strong expertise in both manual and automated testing.
Proven experience leading QA practices within Agile and DevOps environments.
Hands-on experience with desktop application testing frameworks such as Google Test, pywinauto, pytest, or similar tools.
Experience with web and API automation frameworks such as Playwright, Cypress, or equivalent.
Strong knowledge of CI/CD tools, including Jira, Jenkins, GitLab CI, CircleCI, Docker, or similar technologies.
Experience working with cloud platforms such as AWS or Azure.
Familiarity with performance, security, and accessibility testing standards and best practices.
Experience using performance testing tools such as k6 or Locust.
Excellent leadership, communication, and stakeholder management skills.

Preferred Qualifications

Bachelor's or Master's degree in Computer Science, Engineering, or a related discipline.
ISTQB or equivalent QA certification.
Experience working with engineering or technical software products.
Knowledge of BDD frameworks such as Cucumber.
Exposure to AI-driven testing tools and techniques.

Key Competencies