Senior Quality Assurance Engineer

Job Title :: QA Engineer (Salesforce Claims)

Location :: Bangalore or Gurugram (Hybrid - 2-3 days in a week onsite)

Minimum relevant experience :: 5 Years

Role Summary

• We are looking for an experienced QA Test Engineer with 5 – 7 years of experience with strong Salesforce Claims functional knowledge and extensive hands-on experience across the complete Software Testing Life Cycle (STLC). The role will be responsible for end-to-end quality validation, from requirements analysis and test planning through test execution, defect management, regression, release validation, and test closure.

Key Responsibilities

• Own QA activities across the complete STLC, including requirement analysis, test planning, test design, execution, defect management, regression, release validation, and test closure.
• Analyze business requirements, user stories, and acceptance criteria to identify test scenarios, dependencies, coverage gaps, and quality risks.
• Design and execute functional, system, integration, regression, and end-to-end tests for Salesforce Claims applications.
• Validate critical Claims lifecycle workflows, including claim intake/creation, assignment, assessment, reserves, payments, recoveries, and closure, as applicable.
• Validate Salesforce Lightning workflows, business rules, Flows, validation rules, profiles, roles, permissions, and customizations.
• Perform API and integration testing across Salesforce Claims and connected upstream/downstream applications.
• Prepare and maintain test scenarios, test cases, test data, traceability, execution evidence, and test reports.
• Manage defects through logging, triage, root-cause analysis, retesting, and closure.
• Ensure adequate regression coverage and release-readiness validation for application changes.
• Collaborate with Business Analysts, Developers, Product Owners, Automation Engineers, and business stakeholders throughout the delivery lifecycle.
• Participate in Agile ceremonies, defect triage, test-status reporting, and quality discussions.

Must-Have Skills

• Strong Salesforce Claims functional knowledge and hands-on testing experience.
• Very strong hands-on experience across the complete STLC, from requirements analysis through test closure.
• Strong understanding of end-to-end Claims lifecycle and business workflows.
• Strong experience with Salesforce Lightning application testing.
• Strong experience in test planning, test design, execution, defect management, regression, and test reporting.
• Strong knowledge of functional, system, integration, regression, and end-to-end testing.
• Experience validating Salesforce Flows, business rules, validation rules, profiles, roles, permissions, and customizations.
• Hands-on experience with API and integration testing, using Postman or equivalent tools.
• Strong experience in defect triage, troubleshooting, root-cause analysis, retesting, and closure.
• Experience with test-data preparation, requirements traceability, and test evidence management.
• Strong understanding of Agile/Scrum and Quality Engineering practices.
• Strong analytical, communication, and stakeholder collaboration skills.

Good-to-Have

• AI/GenAI-assisted test generation and maintenance
• SQL/database validation
• Experience optimizing large enterprise regression suites

About Ascendion:

• Ascendion is an AI-native software engineering disruptor helping businesses innovate faster, smarter, and with greater impact. We partner with enterprise clients across North America, the UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation.
• Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth.