Senior Quality Assurance Analyst

• You'll be part of global teams across Bupa markets
• You'll get to work on building innovative digital health solutions

Qualifications:

• Bachelor's degree in computer science, IT, or related field.
• Familiarity with QA methodologies and tools (e.g., Selenium, Azure DevOps, JIRA).
• Experience with testing tools and scripting and automation languages (e.g., SQL, VBScript, JavaScript, Python, Java).
• Knowledge of regulatory standards (e.g., ISO, HACCP).
• Strong documentation and communication skills.
• Experience in various testing types such as functional, UI, API, and database testing.
• Experience working in large-scale and complex environments (nice to have).
• ISTQB certification is a plus.
• Strong attention to detail and analytical skills.
• Possess over 4 years of QA or software testing experience, and leading medium to large scale projects

Requirements:

• Proven experience in leading and mentoring global QA teams, including offshore and outsourced resources.
• Strong background in driving test strategy, planning, and execution across complex, large-scale environments.
• Experience collaborating with cross-functional teams across different time zones (onsite/offshore).
• Hands-on involvement in all testing phases: System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing (RT).
• Ability to influence quality practices, promote automation adoption, and ensure alignment with business goals.
• Able to work independently with the least supervision, but always a team player
• Work collaboratively within a cross-functional team
• Strong aptitude for learning new technologies
• Attention to detail
• Good understanding of testing methodologies and testing processes
• Understand software development life cycle and various testing techniques including proficiency in systems testing
• Excellent documentation and communication skills
• Familiar with testing tools and defects management tools like JIRA, Azure DevOps or HP
• Ability to work off-business hours as needed

Preferences, Training and Experiences:

• Experience in medical, health, or life insurance
• Experience in test data management
• Intermediate to Expert SQL knowledge, with the ability to write and execute SQL queries for database verification across different tables
• Cantonese speaker preferred but not required. Excellent English is required if candidate is not a Chinese speaker
• Background in business analysis
• Experience in testing API's (REST, SOAP, or application propriety API's)
• ISTQB / QAI certifications
• Strong communication and collaboration skills, with the ability to work both independently and within diverse teams.
• Comfortable in fast-paced, schedule-driven environments, with a proactive and solution-oriented mindset.

Career Development:You'll be part of global teams across Bupa markets, supporting your own professional development through international collaborations, while at the same time invigorating the delivery of products and services to our customers and employees.

Innovation and Learning: Our GCC offers a modern workspace, designed to support innovation and encourage our people to think big, take calculated risks, and continuously learn and grow.

State-of-the Art Technologies: You'll get to work on building innovative digital health solutions, using the latest technologies, including AI, machine learning and cloud computing, helping to support your own growth and development.

Thriving at work:We foster a work environment where employees can thrive while making a meaningful difference. We're creating a balanced and fulfilling workplace, where you'll feel valued, be encouraged to grow your career, and motivated to deliver our purpose - helping people to live longer, healthier, lives and make a better world.