Job Description
Senior Technical Project Manager - Infrastructure
Location Bangalore
Summary
The Senior Project Manager (Infrastructure & Integration Services) is a client-facing Professional Services delivery role responsible for managing large infrastructure modernization, integration, and transformation projects for external enterprise customers. The role requires a strong Professional Services background and a fair technical understanding across infrastructure domains. This position has no direct people management responsibility and operates through delivery leadership, coordination, and mentorship.
Years Of Experience Needed
- 8-10 years of relevant experience
Role Positioning
- Senior Project / Program Manager within Professional Services
- No direct people management responsibility
- Strong external stakeholder management and contract accountability
- Fair working technical understanding across infrastructure domains
- Mentors teams through influence, not hierarchy
Mandatory Background Requirements
- Professional Services / Consulting / Systems Integration experience (mandatory)
- Experience delivering infrastructure transformation projects for external clients
- Experience with SOW-based delivery models
- Pre-sales or SOW readiness exposure preferred
2 to 3 Tech stacks to cover (professional services perspective):
- Compute, CS, HCI, OneView and Composable Infrastructure
- Platform & Workload Modernization Core
- Storage, SDS and BURA
- Multicloud and Private Cloud (VMware, Nutanix)
- SAP (Infrastructure aligned projects)
- Networking
- Hybrid Workplace
- SDCM
Key Responsibilities
- Professional Services Project Delivery
- Owns end-to-end delivery of infrastructure integration and modernization projects, managing scope, schedule, cost, quality, and risk in line with SOW commitments.
- Pre-Sales Support and SOW Readiness
- Supports pre-sales activities including delivery approach validation, timeline reviews, assumption checks, and risk identification prior to SOW sign-off.
- Financial and Contract Governance
- Manages project financials including budgeting, billing milestones, forecasting, and change requests.
- External Stakeholder Management
- Acts as primary point of contact for customer stakeholders, partners, and vendors. Leads project governance, reporting, and escalation management.
- Team Coordination and Mentorship
- Coordinates internal and partner delivery teams and mentors project team members on delivery discipline and best practices.
Education & Experience
- Bachelor's degree
- 15+ years of Professional Services project delivery experience
- PMP certification (mandatory)
- Agile/Scrum certification preferred
- ITIL Foundation preferred
Technical Knowledge Expectations
Working understanding of infrastructure technologies including compute, storage, networking, virtualization, private and multicloud concepts, SAP infrastructure dependencies, and migration/cutover practices. Hands-on technical implementation is not required.
About Mphasis
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
