Imagine a role where your strategic thinking and problem-solving skills are at the forefront of transforming global business processes. As a Project Manager, you'll be the key player in executing medium to high complexity initiatives, working closely with global BPM teams and Global Process Owners. Your expertise will help leverage standards and best practices to drive meaningful change. In this position, you'll have the opportunity to analyze and optimize intricate business processes, leading projects that standardize and automate operations. Your exceptional communication skills will enable you to influence leaders and implement significant business changes.
About You
Are you a strategic thinker who excels at leading complex projects and driving impactful change Do you thrive in dynamic environments where your problem-solving skills can make a real difference If so, we want to hear your story.
Main Responsibilities:
- Transformational Leadership:Lead and support medium to high complexity transformational/migration initiatives in alignment with our GBS strategy.
- Project Management:Provide project management and coaching support for regional projects, ensuring successful execution and delivery.
- Business Process Optimization:Collaborate closely with business clients to identify, analyze, design, and implement efficient business processes and workflows.
- Change Management:Identify and manage change management risks and opportunities throughout the project lifecycle.
- Global Process Oversight:Monitor and support the Global Process Owner transformation roadmap, ensuring alignment with strategic goals.
- Continuous Improvement:Leverage continuous improvement principles and tools to maximize productivity and foster innovation.
Additional Responsibilities:
- Business Case Development:Support the development of business cases and benefit tracking to ensure project viability and success.
- Process Improvement:Identify and drive process improvement opportunities, enhancing operational efficiency.
- Consistent Messaging:Shape, steer, and implement a consistent approach to continuous improvement and transformation across GBS.
- Best Practices:Stay current with external project management, change management, and continuous improvement best practices, applying them within the GBS organization.
Key Qualifications and Requirement:
- Experience:5-7 years of relevant project management experience in GBS operations with PMP certification.
- Flexibility: Comfortable working in 9-hour shifts, which includes late night shifts.
- Language Skills:Fluent in English, with exceptional communication skills.
- Motivation:Highly motivated self-starter who takes ownership of projects and tasks.
- Hands-On Experience:Proven experience leading and supporting multi-country, multi-function projects.
