Senior Program Manager

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Job Description: -Program Manager

Experience : 4-6 Years

Roles and Responsibilities:

lAnalyzing the new projects & programs received, understanding the client requirements.

lManagers project & program schedules and scope

lMonitors trainers, subject matter experts, and vendors in terms of meeting program requirements (scope), schedules, budgets, and quality

lProvides weekly or bi-weekly status updates for the clients.

lInteracting with the Clients on a continuous basis regarding the specifications of the projects, handling their queries, keeping them updated about the status of the current projects through live chats, emails, and phones. (Customer Relations)

lManage the work and quality of content & training teams.

lManage and maintain content development schedules, budgets, deadlines, project team meetings, and schedules

lCommunicate content product status and delivery dates to stakeholders and promptly address any related questions.

lSupervise the generation of needed content development documentation for sales, product, and marketing

Requirements

lWe prefer candidates from the ed-tech, event management industry with program management experience.

lPrevious experience in SMEs management is required

lSomeone who has managed hackathons, challenges, events preferred

Qualifications

• Project and Program Management skills, including experience with planning, execution, and monitoring of large-scale initiatives
• Leadership and Team Management abilities to guide cross-functional teams and mentor team members effectively
• Strong Communication, Stakeholder Engagement, and Collaboration capabilities
• Proficiency in Strategic Planning, Problem-Solving, and Process Improvement
• Ability to manage budgets and resources efficiently
• Experience in working with educational institutions and corporate stakeholders is beneficial
• Bachelor's or Master's degree in Business Administration, Project Management, or a related field
• Professional certifications in Project or Program Management (e.g., PMP, PRINCE2) are a plus