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Amazon Music

Senior Program Manager III, Audits and Insights Team

7-9 Years
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Job Description

Description

Role Overview
The Audit Strategy & Governance Manager will serve as the strategic architect for AIT's planning, governance, and executive reporting mechanisms. This role owns the development and execution of multi-year strategic planning (3YP), annual operating plans (OP1/OP2), quarterly business reviews (QBRs), and director-level deep-dive analyses. The position drives organizational excellence through standardized mechanisms, automation, and innovation across the AIT organization.
Key Responsibilities
Strategic Planning & Governance
. Lead the development and execution of AIT's 3-Year Plan (3YP), OP1, and OP2 planning cycles, ensuring alignment with organizational objectives and stakeholder commitments
. Own the quarterly business review (QBR) process, delivering executive-ready narratives that connect operational metrics to strategic outcomes
. Design and maintain standardized governance mechanisms across AIT programs, ensuring consistency in planning, reporting, and decision-making frameworks
. Partner with leadership to define and refine kingpin goals, establishing clear measurement frameworks and success criteria
Executive Reporting & Analytics
. Build and maintain executive-level reporting infrastructure that provides VP and Director-level visibility into key performance metrics, strategic initiatives, and program health
. Prepare concise, high-judgment narratives and recommendations for senior leadership reviews, translating complex operational data into actionable insights
. Conduct director-level deep-dive analyses on critical business questions, identifying root causes and recommending data-backed solutions
. Develop measurement frameworks and KPIs to track audit effectiveness, ROI, and stakeholder influence
Automation & Innovation
. Lead the development and implementation of comprehensive reporting automation pipelines to establish one source of truth for AIT reporting
. Partner with technical teams to streamline data collection, automate reporting processes, and eliminate manual overhead
. Drive continuous improvement initiatives that leverage technology and innovation to scale governance mechanisms
. Identify opportunities to standardize and automate cross-functional reporting and planning processes
Stakeholder Management & Communication
. Collaborate with cross-functional teams including Operations, Analytics, Policy, Technology, Risk, Compliance, and Internal Audit to align goals and ensure effective communication
. Support teams in navigating ambiguous situations with clear, data-backed judgment and strategic guidance
. Build strong relationships with business leaders to understand strategic priorities and translate them into actionable plans
. Ensure transparency and alignment across all organizational levels through effective communication of progress, risks, and performance metrics

Key job responsibilities
Key Competencies
. Strategic Thinking: Ability to connect tactical execution to long-term strategic vision
. Executive Presence: Comfort presenting to and influencing senior leadership
. Data-Driven Decision Making: Strong analytical judgment with ability to derive insights from complex datasets
. Innovation Mindset: Proactive problem-solver who anticipates issues and implements creative solutions
. Bias for Action: Ability to work independently, drive results, and seek guidance as needed
. Ownership: Takes end-to-end accountability for strategic planning and governance outcomes

About the team
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The AIT (Audits & Insights Team) serves as a strategic partner in protecting revenue, mitigating risk, and scaling with platform growth. The team has evolved from a reactive compliance function into a proactive strategic enabler, driving precision-led enforcement, intelligence-augmented auditing, and seller advocacy across Amazon's marketplace.
The Audit Strategy & Governance Manager will work closely with AIT leadership, program managers, and cross-functional stakeholders to ensure the organization operates with strategic clarity, operational excellence, and data-driven decision-making.



Basic Qualifications

- Master's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
- 7+ years of program or project management experience

Preferred Qualifications

- 5+ years of driving end to end delivery, and communicating results to senior leadership experience
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- 5+ years of data visualization and reports tools experience
- Experience working with multiple groups of stakeholders
- Experience establishing processes, workflows, standard procedures and change management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

More Info

About Company

Job ID: 143546873

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