Join our Team
About this opportunity:
We are excited to offer an opportunity to join our team at Ericsson as a Customer Project Manager (CPM). This role is value-driven, data-centered, and pivotal to fostering a balance between Ericsson and our valued customers. The CPM is responsible for Fulfillment Assignment Specifications (FAS) execution accountability, compliance to group, legal, and financial directives. A key part of the role is delivering value and benefit recognition through each project, for the benefit of both Ericsson and our clients.
What you will do:
- Align pre-sales CFR with the contract and delivery.
- Develop project plans for approval and target execution.
- Manage customer and stakeholder relationships, ensuring alignment throughout all stages of execution.
- Ensure financial performance to meet target Unadjusted Margin.
- Uphold delivery excellence within defined scope, budget, and timeline.
- Comply with applicable directives, with focus on zero impact on people and environment.
- Maintain data accuracy for conscientious and reliable reporting.
The skills you bring:
- Consultative Skills.
- Automation.
- Process Management.
- Negotiation.
- Service Delivery Business Understanding.
- Data Analytics.
- Financial Acumen.
- Artificial Intelligence (AI).
- Customer Insights.
- Ericsson Portfolio.
- Stakeholder Management.
- Change and Improvement Management.
- Program/Project Finance Management.
- Customer Relationship Building.
- Project management.
