Senior Program Manager, AI Initiatives, IN Category
Amazon Music- Posted 11 hours ago
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Job Description
Description
Amazon India's AI Transformation program for Category Operations is structured around three tracks: saving hours through automation, deploying those savings into business outcomes, and scaling adoption across a non-tech workforce. This also spans working with four different job families (Category Operations, Marketing, Engineering, and Applied Science). The program has moved past early experimentation first set of tools are live, hours are being saved, and the hard work has shifted to proving P&L impact, and expanding what works in India to the broader IES organization. This role is the connective tissue: running the AI MBR that keeps VP-level stakeholders aligned, driving adoption where it's lagging, shepherding new ideas from concept to production, and translating tool-level progress into business language that holds up in OP planning and WW reviews. Specifically, the role-holder is expected to do the following:
Key job responsibilities
. Run the AI MBR: the monthly review mechanism for India that tracks progress across three tracks (save hours, drive OPS, scale adoption) across 4 job families (Category Operations, Marketing, Tech and Applied Science) and surfaces prioritization decisions for VP-level leadership
. Drive adoption of live AI tools across non-tech users own the gap between tool launched and habit formed across orgs
. Identify, scope, and shepherd new automation opportunities in Track 1 (productivity) and Track 2 (business outcomes), working with tech and science teams to move from idea to production
. Own the adoption metrics dashboard: track tool usage by org, surface under-penetrated cohorts, and design targeted interventions
. Manage relationships with cross-functional teams including Engineering, Applied Science, Marketing, and WW platform teams to align roadmaps and remove blockers
. Represent the AI program in business reviews and OP planning both at IN and WW translate tool-level progress into business impact language for senior stakeholders
. Expand successful ideas from IN to IES and drive leverage
. Learn and be aware of new AI trends both at Amazon and outside, size opportunities and drive the goal of making the org the most AI-forward and AI-proficient org within Amazon
Basic Qualifications
- 4+ years of full-time industry work experience
- Bachelor's degree
- Experience in e-commerce, retail or advertising, or experience in an operational role
Preferred Qualifications
- Experience working with or evaluating AI systems
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